--- title: "12.2 Release Notes" slug: "122-release-notes" updated: 2022-06-08T14:57:43Z published: 2022-06-08T14:57:43Z canonical: "support.nvoq.com/122-release-notes" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.nvoq.com/llms.txt > Use this file to discover all available pages before exploring further. # 12.2 Release Notes Vcore (tm) Release 12.2 October 2017 ## **Dictation Topics** - **Accuracy Improvements - General Medicine:** - **Monetary Values Returning Incorrectly -** There was an issue with monetary values such as "one hundred fifty three dollars and sixty eight cents" returning as "1 hundred $53 and 68 sense" instead of "$153.68". This has been corrected. (D-10445) - **Words Returning Capitalized That Should Be Lowercase -** There was an issue with words "urologic", "nevi", and "kyphoscoliosis" returning capitalized in dictation transcripts, and they should be lowercase. These have been fixed. (D-10530) - **Dropping Word "And" -** An issue was submitted to nVoq Support in which the General Medicine dictation topic was not returning the word "and" in a dictation of "open *and* weeping clear fluid". This has been corrected, and the dictation should now return the transcript properly. (D-10532) - **Not Returning Words "her edema" -** The General Medicine dictation topic was not returning the words "her edema" in a dictation of "This is associated with her edema", and was instead returning, "This is associated with erythema". This has been corrected, and the dictation should now return the transcript properly. (D-10532) - **Returning "when 12" Instead of "112" -** The General Medicine topic was returning "when 12" when a user was saying "one twelve" as part of a blood pressure dictation. This has been corrected, and the dictation server should now return "112" correctly. (D-10552) - **Accuracy Improvements - Orthopedics:** - **Added New Corpus -** A new collection of written texts has been added to the Orthopedics topic which improves accuracy. (B-13648) - **Accuracy Improvements - Veterinary:** - **Capitalization Correction -** The words **"**fornix", "ostea", "beach", and "chemosis" were being capitalized incorrectly in the Vet topic, and this has been fixed. (D-10501) - **Misspelled Word Returning in Transcript -** The non-word "expecially" was returning in transcripts in the Veterinary topic when "especially" was mispronounced in the dictation. The instance of the misspelling was found in the dictionary and topic corpus, and has now been removed. (D-10493) ## **SayIt** - **New Direct Text -** The Direct Text feature pastes incremental finalized text into your application when you pause during a dictation (as opposed to when the dictation hotkey is released) in order to get dictation text into your application as fast as possible. Direct Text can be enabled on the Options menu in the SayIt client, or in SayIt Administrator on the Accounts page.  This item does not appear on the Options menu in SayIt for users who have access to Popup shortcuts only. (B-13704, D-10504) - **Vision Shortcut BETA Testing -** We've added a new shortcut to test more capabilities of Vision Shortcuts, which are now in BETA testing phase. (B-13750) - **Fast Shortcuts on Mac -**Fast Shortcuts, which allow voice shortcut audio to be processed locally on your computer rather than sent to an off-site server, are now supported on Mac. (B-13743) - **Clear Resource Cache Works on Mac -** The Clear Resources Cache option, available on the expanded Help menu in the SayIt client, deletes files that are temporarily stored to allows fast access to data (such as files needed to run Fast Shortcuts). If SayIt has a problem with these types of shortcuts on a Mac, you can now use this feature to delete the Fast Shortcut files. The files are downloaded again when SayIt is restarted. (D-10509) - **Hands Free on Mac -** The hands free feature, which allows you to record dictations and run voice shortcuts without pressing any buttons, simply by saying a keyword phrase, is now supported on Mac. (B-13743) - **Secure2 URL Redirects to Healthcare -** The URL https://secure2.nvoq.com will now automatically re-direct to https://healthcare.nvoq.com for SayIt, SayIt Administrator, and Shortcut Designer in order to resolve an error that was presenting in SayIt Administrator when navigating to the secure2 URL instead of healthcare. (D-10495) - **Longer Shortcut Description** - The shortcut description field in SayIt can now accept a description up to 255 characters, so that descriptions can include more information about the shortcut, like how to use it. The shortcut description is displayed in the My Shortcuts window, when the user hovers over a shortcut in the Popup menu, as well as in the shortcut list on the "home" page of Shortcut Designer, on the edit shortcut page in shortcut designer, on the Shortcuts page in SayIt Administrator. (B-13690) - **Wider HTML Action Buttons -** Action Buttons (buttons that paste text or run other shortcuts) in HTML Automation shortcuts will now automatically resize to be the entire width of the HTML shortcut window. (B-13824) - **SayIt "Failed to Initialize" Error Message Now Includes Details -** An error message that displays a "failed to initialize" error message in SayIt will now display the exception and stack trace information when the user clicks a Show Details button. That information can help nVoq Support to more quickly troubleshoot and resolve the problem. (B-13742) - **Bug Fix for Select and Say -** The letter "a" was not being capitalized at the beginning of a dictation in the Select and Say window, and this has been corrected. (D-10430) - **Bug Fix for Error When Adding Vocabulary to Account Using General Medicine 8kHz Topic -** This has been corrected by adjusting the acoustic model phoneme mapping files for the General Medicine 8kHz topic. (D-10500) - **Bug Fix for Fast Shortcuts Download Crashing SayIt on Citrix Client -** Fast Shortcuts were crashing the SayIt client on a 32-bit Citrix client when the files for the feature were being downloaded. This issue has been corrected, and all resources now download properly on Citrix. (D-10511) - **Bug Fix for "Underscore Sign" Not Working in Dictation -** When "underscore sign" is used in dictation, it should return "**_**" but was just returning the words "underscore sign" instead. This has been fixed, and dictating those words should now return the symbol in the transcript. (D-09895) - **Bug Fix for "Apostrophe S" Not Working in Dictation -** When "apostrophe s" is used in dictation, it should return "**'s**" but instead was just returning the words "apostrophe s". This has been fixed. (D-09901) - **Bug Fix for "Apostrophe" Not Working in Dictation -** When "apostrophe" is used in dictation, it should return "**'**" but instead was just returning the words "apostrophe ". This has been fixed, and dictating that word should now return the punctuation mark. (D-09902) - **Bug Fix for SayIt Crash When Hotkey Pressed During Fast Shortcut Processing -** In 12.1, SayIt would crash if (while in Fast Shortcuts mode) the voice shortcut hotkey was pressed while trying to process a previously requested voice shortcut. This has been fixed. (D-10542) - **Bug Fix for Fast Shortcuts Not So Fast -** With hundreds of shortcuts loaded for an organization or account, Fast Shortcuts were taking a long time to run especially if they were named similarly (i.e. beginning with the first few words the same as other shortcuts). This has been improved, and these shortcuts should run faster in 12.2. (D-10540) ##### Removed from SayIt: - **Record Vocabulary -** The ability to record a pronunciation for a vocabulary word has been removed from My Vocabulary. This feature was not as effective as the Sounds Like feature in SayIt Administrator for getting terms to be recognized in dictation, and therefore has been retired. (B-13700) ## **SayIt Administrator** - **New Client Access Checkbox on Accounts Page -** On the Accounts page, there is a new Client Access checkbox when adding or editing an account. This new checkbox allows you to grant access for a user account to use the voice client (SayIt), and makes it easier to create accounts that do *not* have access to SayIt. Previously, selection of a Client Group granted access to the voice client, which meant that if a group was selected on the Organization menu at the top of the page, that group would automatically be listed next to Client Group and the account would automatically have access to SayIt via that group. Now, even if you select a group from the Organization menu at the top of the page, you must put a checkmark in the Client Access checkbox in order to give the user the ability to use SayIt (shortcuts and/or dictation). To create an admin-only account, simply uncheck the box. When the box is checked, a drop-down menu next to Client Group becomes available below.  (D-10498) - **Client Group Must Be Selected from Drop-Down Menu on Accounts Page -** On the Accounts page, you must now select a Client Group when adding an account that needs access to the SayIt voice client. Previously, if a group was selected on the Organization menu at the top of the page, that group would automatically be listed next to Client Group. Now, even if you select a group from the Organization menu at the top of the page, you will still be presented with a drop-down menu from which you must select the group to which the account will belong.  (D-10498) - **Admin Level Must Be Selected for Accounts with Admin Role on Accounts Page -** Previously on the Accounts page, if a group was selected on the Organization menu at the top of the page when adding or editing an account, that group would automatically be listed next to Admin Level and (if the account had an Admin Role besides "None") the admin role would automatically have access at that group level. Now, the Admin Level is always a drop-down menu which includes groups under the organization level selected from the Organization menu at the top of the page. If a group was selected from the Organization menu at the top of the page, that will be the only group in the drop-down menu. (D-10498) - **No Need to Select a Term for Healthcare Admin-Only Accounts on Accounts Page -** You no longer have to select a billing Term (Monthly or Yearly) when creating an new admin-only account within a Healthcare tenant. To create an admin-only account (that does NOT have access to SayIt), uncheck the Client Access checkbox on the Add/Edit Accounts page. When the admin-only account is saved, the Term is automatically listed as "Monthly" for the account, but it doesn't matter because nVoq does not bill for admin-only accounts. (D-10498) - **Automatic Non-Billable Admin-Only Accounts -** User accounts that have access only to the administrative console (no access to the SayIt client) are non-billable, but in the 12.1 release this configuration was a manual process. Admin accounts will now automatically have a zero-charge rate plan. If the account is given access to the SayIt client (on the Accounts page in SayIt Administrator), the zero-charge rate plan is replaced by a regular, billable subscription rate plan. (B-13752, B-13782) - **Improvements to Subscription Management Report -** The Subscription Management report (on the Reports page in SayIt Administrator) now shows the Trial Expires, Enabled Through, and Billable Forecast dates, as well as whether the Accuracy Optimization Service has been purchased. Information in the Accuracy Optimization and Term columns honors the date range selected at the top of the page.  (B-13788) - **New Billing Subscription for Accuracy Optimization Service -** When an account in a healthcare tenant is configured on the Accounts page to receive the Accuracy Optimization Service, that now creates a separate subscription with a one-time fee that is specifically for the accuracy optimization service. This allows accounts that are not yet billable (still in a trial period) to receive the service, if desired. (B-13755) - **Billing Invoices Include Organization Structure -** User accounts will now have company and group organization names included with billing subscription information so that they can be included on invoices. Moving an account into a new group in SayIt Administrator does not update the information for the billing subscription, but this will be done manually by nVoq. (B-13780) - **Direct Text Enabled on the Accounts Page -** The Direct Text feature pastes incremental finalized text into an application when the user pauses during a dictation (as opposed to when the dictation hotkey is released) in order to get dictation text into your application as fast as possible. Direct Text can be enabled on the Accounts page in SayIt Administrator, or by the user in SayIt. (B-13704) - **HTML Automation Shortcut Configuration Moved to Accounts Page -** The setting to enable the ability for a SayIt user to launch HTML Automation shortcuts has moved from the Group level (on the Organizations page) to the Account level (on the Accounts page). The setting, which used to be labeled, "Enable Browser," is now labeled "HTML Automation". It will be enabled/on by default for all new accounts in a customer care tenant, and existing customer care accounts will also have the HTML Automation setting enabled for them when 12.2 is deployed. For healthcare accounts (new and existing), this setting will remain disabled/off by default. Existing healthcare accounts that did have the setting enabled prior to 12.2 will still have the setting enabled when the system is upgraded to 12.2. (B-13688, B-13769) - **Longer Shortcut Description on Shortcuts Page** - The shortcut description field (on the Shortcuts page in SayIt Administrator) can now accept a description up to 255 characters, so that descriptions can include more information about the shortcut, like how to use it. The shortcut description is displayed on the Shortcuts page in SayIt Administrator, as well as in the shortcut list on the "home" page of Shortcut Designer, on the edit shortcut page in shortcut designer, in the My Shortcuts window in SayIt, and when the user hovers over a shortcut in the Popup menu in SayIt. (B-13690) - **Complete External Identifier Displayed (and Edited) on Review & Correct Page -** An external identifier is an optional parameter that can be used to associate an item (dictation or shortcut) with a particular patient encounter, customer record, etc. A truncated version of this parameter (15 character max) was previously displayed in the Review & Correct page table, but in 12.2 the full length identifier (63 character max) is now visible in the Review & Correct table and in the Item Detail window, where it can also now be edited. (B-13747) - **Bug Fix for Error Adding Vocabulary to Organization with Admin-Only Users -** In 12.1 you may have gotten an error when adding vocabulary to an organization that includes users who have had their client group removed (in other words, they no longer have access to SayIt). The error message would say that it was unable to find the dictation group for this user. That has now been corrected, and the system will not try to add vocabulary terms to admin-only user accounts. (D-10487) - **Bug Fix for Shortcut Alternative Shortcut Names Causing Compilation Error -** It was discovered that when an Alternative Voice Command (a.k.a. shortcut name) in a spreadsheet file contained a special character, this would cause a compilation error on upload in SayIt Administrator, and none of the shortcuts beyond that alternative voice command would work properly. Two corrections have been made to stop this from happening: deleted alternative voice commands (shortcut names) will no longer appear in a shortcut file that has been exported from SayIt Adminstrator, and alternative voice commands are now checked for legal characters on upload in SayIt Administrator, and any with special characters will present an error message on upload so the user can fix the file. (D-10497) - **Bug Fix for Trial Expires Date Listing First Day of Month Instead of Last -** The Trial Expires date menu (visible on the Accounts page for accounts created under a Healthcare tenant) was showing 10-1-2017 as an option instead of 9-30-2017. This was only occurring on the last day of the month, but has now been corrected. (D-10506) - **Bug Fix for Moving User to Disabled Group Not Cancelling Billing Subscription -** If a user account is moved to a group that is disabled, the billing subscription for that account will now automatically be disabled. (D-10473) - **Bug Fix for Unlabeled Column on Subscription Management Report -** The Organization column on the report table was blank, but now includes the label "Organization". (D-10460) - **Bug Fix for Failed to Setup Payment Method Error Message -** In order to resolve an error message ("Failed to setup payment method") that was presenting in SayIt Administrator on the Billing page when navigating to the https://secure2.nvoq.com/sayitadmin URL instead of https://healthcare.nvoq.com/sayitadmin, the "secure2" URL will now automatically re-direct to the "healthcare" URL. This will happen on the URL for SayIt and Shortcut Designer as well. (D-10495) - **Bug Fix for System Error on Active Accounts Report -** When running the Active Accounts report on users that had recorded WebSocket dictations but had used no shortcuts before a specific date, SayIt Administrator would present an error message stating that "the system encountered an error trying to calculate statistics." This has been corrected. (D-10505) - **Bug Fix for Creating Enabled User in Disabled Group -** It was discovered that it was possible to create a new SayIt user account that was enabled (and therefore billable) within a group that had been disabled if the administrator set the Organization menu at the top of the page to a level higher than group before creating the account. This has been fixed. User accounts assigned to a disabled group will automatically be unable to use SayIt, and therefore the account will not be billable. If that account is also assigned an Admin Role at an Admin Level that is NOT disabled, the user *will* be able to log in to SayIt Administrator at the assigned organization level. (D-10474) - **Bug Fix for Inability to Update or Delete Vocabulary -** SayIt Administrator was retuning an error when trying to update or delete vocabulary terms for certain organizations, which was discovered to be caused by a Training PDF loaded at the group level (on the Organizations page). The work-around was to delete the Training PDF, delete the vocabulary term(s), and then add the Training PDF back to the group. This issue has been fixed, and vocabulary terms can be deleted while there is a Training PDF loaded for the group. (D-10536) - **Bug Fix for Inability to Log In to SayIt Administrator After Account Properties Restored -** SayIt Administrator was sending a "user is not authenticated" message to users assigned a SayIt Administrator role and level who had had all of their Account Properties reset (restored) on the Accounts page. It was discovered that two administrator properties were unnecessarily getting reset with the restore, and that was causing the problem. This has been corrected. (D-10522) - **Bug Fix for Error When Adding Vocabulary to Organization with Admin-Only Accounts -** SayIt Administrator returned an error when trying to add vocabulary to an organization that included admin-only accounts (with no access to the SayIt client). Logic has been added to skip over accounts that do not have access to SayIt dictation when adding vocabulary. (D-10507) - **Bug Fix for Action Button Sub-Shortcuts Not Reported -** HTML Automation shortcuts can be configured with Action Buttons that run another shortcut, which should be reported as "sub-shortcut" usage on the Shortcut Usage report as well as on the Review & Correct page. This has been fixed. Shortcuts run from an Action Button on an HTML Automation now report correctly on both pages. (D-10549) ##### Removed from SayIt Administrator: - **Recorded Column on Vocabulary Page -** The ability to record a vocabulary pronunciation in My Vocabulary has been removed from SayIt. Therefore, the Recorded column in SayIt Administrator (which showed a "yes" if the term was recorded) has also been removed as it is no longer needed. (B-13465) - **Show Trial Checkbox on Reports Pages -** The "Show Trial" checkbox has been removed from the Reports page. This setting allowed you to include (or exclude) user accounts that were in a Trial period during the selected date range on the following reports: Account Creation, Active Accounts, Dictation Usage, Shortcut Usage, and Total Usage. Accounts in a trial period will now be included automatically on these reports. (B-13757) ## **Shortcut Designer** - **Action Button Honors "Close When Done" Setting -** Action buttons can be configured to insert text or to launch an existing shortcut. Now they will honor the "Close Shortcut Window When Done" property  and close immediately after inserting the text or running the shortcut IF that property is checked on the Options tab.  In order to implement this change in existing shortcuts that have Action buttons, you will need to open the shortcut in the 12.2 version of Shortcut Designer and re-save it. TIP: You can save a shortcut without making any changes simply by clicking on the Source tab. That automatically activates the Save button at the bottom of the screen. (B-13554) - **Longer Shortcut Description** - The Description field in the Shortcut Designer can now accept a description up to 255 characters, so that descriptions can include more information about the shortcut, like how to use it. The shortcut description is displayed in the shortcut list on the "home" page of Shortcut Designer and on the edit shortcut page in Shortcut Designer, as well as on the Shortcuts page in SayIt Administrator, in the My Shortcuts window in SayIt, and when the user hovers over a shortcut in the Popup menu in SayIt. (B-13690) - **Always On Top -** A new checkbox on the Options tab for HTML Automation shortcuts allows you to make the shortcut window stay on top of all other windows on the desktop *always*, even if you bring another window into focus. (B-13564) - **Secure2 URL Redirects to Healthcare -** The URL https://secure2.nvoq.com/shortcutdesigner will now automatically re-direct to https://healthcare.nvoq.com/shortcutdesigner in order to resolve an error that was presenting in SayIt Administrator when navigating to the secure2 URL instead of healthcare. This will happen for SayIt and SayIt Administrator as well. (D-10495) - **Wider for HTML Action Buttons -** Action Buttons (buttons that paste text or run other shortcuts) in HTML Automation shortcuts will now automatically resize to be the entire width of the HTML shortcut window. (B-13824) - **Default Text Removed from Text Component -** The Text component (the one with the text editor) had default text, which was just the word "Text" that appeared in the box and had to be deleted before typing or pasting text into the field, otherwise it would be included with the text in that field. It's gone now, leaving only the hint text "Insert text here..." which does not get included with any text entered into this field. (B-13745) - **Auto Scroll When Dragging Components -** When adding or moving components in the shortcut design area or the output layout area, the window will automatically scroll so that you can easily place the component wherever you want in a long HTML automation shortcut. (B-13785) ## **Wireless Microphone App** - **Transcription Assist Now Available Without Transcription Service on iOS -** You can now use the Transcription Assist feature on the Wireless Microphone app without having an account with a transcription service. Dictations recorded using this feature without a transcription service go directly to the Review & Correct page in SayIt Administrator, where they have an item ID that begins with "D" (rather than "T").  (B-13731) - **Bug Fix for Wireless Microphone App Crashes in iOS 11.0 and 11.1 -** Apple's release of 11.0 and 11.1 versions of iOS broke the SayIt Wireless Microphone app causing it to freeze after a user presses the All Shortcuts button. This has been fixed. A fresh download from the App Store is required. (D-10544) - **Bug Fix for Destination Computer Not Available in iOS 11.0 and 11.1 -** In devices running iOS 11.0 or 11.1 the Wireless Microphone app voice client destination (computer name) was not updating in the Voice Client list (on the Options page) if the user was not logged into the SayIt client on the computer before logging into the Wireless Microphone app. This has been corrected. An update from the App Store is required. (D-10555) - **Bug Fix for iOS App Crash When Pressing Shortcut Button -** There was an issue with the Wireless Microphone app on an iOS (Apple) device in which the app would crash if you pressed the shortcut button on the app a few times in a row. The shortcut could not be canceled, and the process indicator would just spin. This issue has been fixed, and will require an update of the app on your iOS device to pick it up. (D-10499) ## **SayIt API** - **New Web Services -** New examples that use restful services are available under the Organization and Account sections. - **Organization Unique Identifiers -** The ability to retrieve the organization structure containing unique identifiers has been added. - **Additional Account Properties -** The ability to centrally store and manage custom settings that are not used with the standard SayIt client have been added. A new web service has three methods: one listing accounts under admin account, a second dedicated to listing account properties, and a third for saving properties. - **Fast Dictation API Now Published -** WebSocket information for Fast Dictation is now published in our API guide. - **Custom Properties for Fast Dictation & HTTP -** The ability to store data and retrieve custom properties associated with Fast Dictation and HTTP jobs has been added. This will allow criteria-based routing to transcription. - **Built-In Substitutions Can be Disabled -** A parameter (builtinSubstitutions) was added to dictation requests to allow built-in substitutions to be disabled. - **New Parameter for Hands Free for HTTP and Fast Dictation -** There is a new parameter called handsFree that allows substitutions for Hands Free Dictation to work with HTTP and Fast Dictation (WebSocket) dictations. - **Direct Text -** Information about using Direct Text has been added to the Dictations Services information. - **Poll for Batch Dictations -** The ability to poll for batch dictations and retrieve the audio/text pairs has been added.