---
title: "13.2 Release Notes"
slug: "132-release-notes"
updated: 2022-06-08T14:24:30Z
published: 2022-06-08T14:24:30Z
canonical: "support.nvoq.com/132-release-notes"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nvoq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 13.2 Release Notes

**13.2 nVoq Dictation & Topics, SayIt, SayIt Administrator, Shortcut Designer, Wireless Microphone for iOS, SayIt Dictation Keyboard (a.k.a. "nVoq.Mobile Voice), and nVoq APIs Release**

September 2018

## 

## **nVoq Dictation & Topics**

**Accuracy - General**

- **Ferritin Misspelled -** The misspelled word "ferratin" was deleted from the dictionary and corrected in all topics. (D-10829)
- **Adding Vocabulary Causes Random "N" -** We got a support ticket regarding a random "N" appearing in dictation. In our testing we discovered that it only occurred if the user had a vocabulary term added at the account level. However, this issue appears to have been corrected by the improved neural network model deployed in  the13.1 release, as it is no longer reproducible. (D-10650)
- **Names of Largest US Hospitals -** The names of many of the largest hospitals in the United States have been added to modeling to help these return correctly in the *healthcare* topics in dictation transcripts. (B-14225)
- **"Step Clearance" Misrecognized -** Support has been added to return the phrase "step clearance" in dictations. (D-10941)
- **Word "Why" Returns as Letter "Y" -** Support has been added to return the word "Why" instead of the letter "Y", especially when dictated at the beginning of a sentence. (D-10950)
- **"Not" Returning in Dictations When Not Spoken -** Support has been added to stop the word "not" from returning in dictations when it was not spoken. (D-10892)
- **August Dates Return Incorrectly -** Support was added for dates within the month of August to return correctly and consistently when dictated. (D-10939)

**Accuracy - General Medicine**

- **Support for "Letter Next" -** Support was added for the phrase "Letter Next" to return in dictations on the General Medicine and Pathology topics. Letter Next is not currently a built-in substitution, but you may have it added for your organization. We do NOT recommend using the "Letter Next" substitution with Direct Text enabled; it is much less likely to work. (D-10847)
- **Drug & Device Names -** Support has been added to the topic to improve returns on various drug and device names and medical terms including AngioJet, Enbrel, Kenalog, leflunomide, and pharmacomechanical. (B-14129)
- **"MCTSIB" Added to Topic -** Support has been added for the term "MCTSIB" (which stands for Modified Central Test on the Sensory Integration on Balance) to support home health workers. (D-10945)
- **"Atient" Returned in Transcript -** We received a support ticket in which a customer saw the word "atient" (instead of "patient") return in a dictation transcript. The term was found in the topic and removed. (B-14233)
- **Adenotonsillitis Not Returning -** The word, "adenotonsillitis" was being transcribed incorrectly. New pronunciation was added for this term, and it should be working correctly now. (D-10867)
- **Last Words of Dictations Dropped from Transcript -** The last few words of some dictations (such as "Advised patient to use Dial soap q.i.d" or "Celdinir 300 mg b.i.d. p.r.n") were sometimes dropped from the transcript for speakers with a Southern accent. Support has been added for terms that preceded the errors to resolve the issue. (D-10781)
- **Word "Center" Returning as "Centre" -** The word "center" was returning with the British spelling, "centre". This has been corrected. (D-10877)
- **"X-ray", "They have been", and "and" Returning Incorrectly -** Support has been added to the General Medicine topic for these terms to return correctly in dictations. (D-10917)

**Accuracy - Pathology**

- **Support for "Letter Next" -** Support was added for the phrase "Letter Next" to return in dictations on the General Medicine and Pathology topics. Letter Next is not currently a built-in substitution, but you may have it added for your organization. We do NOT recommend using the "Letter Next" substitution with Direct Text enabled; it is much less likely to work. (D-10847)
- **Added "lichenoid" -** Support has been added to the topic to return the word "lichenoid" in dictations. (B-14243)
- **"A1" Appearing in Transcripts -** Dictations in the Pathology topic were sometimes returning as "A1 0.<n>" instead of "a 1.<n>".  This issue should be corrected now. (D-10893)

**Accuracy - Radiology**

- **"Epidural disease" returning as "pleural disease" -** Support has been added to the topic to return the word "epidural disease" correctly in dictations. (B-10949)
- **"Shoulder (with reconstruction)" Not Returning Properly -** Support has been added to the radiology topic to return "shoulder (with reconstruction)" in dictations.  (D-10954)
- **Support for "Toshiba Aquilion 64" -** Support was added for "Toshiba Aquilion 64" to return in dictations on the Radiology topic. (D-10953)

**Accuracy - 8kHz General Medicine**

- **New Neural Network -** In the 13.1 release, all topics (except for 8kHz General Medicine) were converted to an improved neural network model. In 13.2 the 8kHz General Medicine topic has been upgraded to the new neural network model as well. (B-1411)

## SayIt

- **Version 2 HTML Shortcuts (BETA) -** You can now try a new type of HTML shortcut that runs on a new framework. There is a setting in SayIt Administrator where your account can be switched from using the "regular" HTML shortcuts to the new BETA version, if you want to try them. You can switch back to using the regular HTML shortcuts anytime. Your account's current setting will not change when 13.2 is deployed. (B-14082)
- **Account Vocabulary Tuning -** The weighting of user vocabulary was tuned to improve recognition. (B-14203)
- **Run as Administrator -** SayIt is sometimes unable to paste directly into an EMR if the EMR is running as an "administrator" on the user's computer. The work-around is to allow SayIt to also run as an administrator, which until now involved making configuration changes in Java that had to be repeated each time Java was updated. In 13.2, SayIt includes an optional desktop shortcut that allows it to run as an administrator and makes the configuration for the user automatically. (D-10707)
- **SayIt Alerts Users to Restart After DNS Change -** When there is a system-wide outage, SayIt clients are routed to our failover system, which has a different DNS (Domain Name Server) than our primary system. On the failover system users can continue dictating and using shortcuts, but nothing that is done on that system (like dictation and shortcut usage, or adding vocabulary, sentence modeling, substitutions, or shortcuts) is retained because it's all stored on the failover system. When the problem on the primary system is fixed, we want users to start using it as fast as possible so that their work is retained. In 13.2, the SayIt client will monitor against the server every five minutes to see if the system DNS has changed. If so, a message pops open on the user's SayIt client with the message, "System Access Problem Detected - RELAUNCH NEEDED. Please press the SHUTDOWN button below to relaunch SayIt." (D-10688)
- **Improved Error Messages for Unsupported Features -**  Prior to this release, if a Mac user logged into an account for which a Trigger had been enabled at the group level, the user would see an error message stating, "This feature is not supported on Apple operating systems." However, there was no way for the user to know what feature was unsupported. In 13.2, this message has been updated to say, "Triggers are not supported on Apple operating systems." The same goes for messages that display when a Mac user attempts to run an HTML Automation or Workflow Automation shortcut; the user would see the generic message. In 13.2, users will now see a message stating, "HTML Automations are not supported on Apple operating systems" or "Workflow Automations are not supported on Apple operating systems" if they attempt to run one of these types of shortcuts on a Mac. (D-10245)
- **Vision Shortcuts No Longer Supported on Windows 7 -** Not all of our example vision shortcuts are working on Windows 7. Microsoft has ended mainstream support for Windows 7, and we will no longer support this operating system for vision shortcuts. (D-11026)

### Bug Fixes in SayIt

- **Extra Space Inserted After "Caps Off" and "All Caps Off" Substitutions -** In 13.0 we added built-in substitutions "Caps On"/"Caps Off" and "All Caps On"/"All Caps Off" that turn capitalization on and off to make is easier to capitalize multiple words within a dictation.  For some users, an extra space was being inserted between the "Caps Off" or "All Caps Off" commands and following punctuation. For example, a dictation of *"all caps on she is allergic to aspirin all caps off comma she needed to go home period"* would return as,  "SHE IS ALLERGIC OR SENSITIVE TO ASPIRIN , she needed to go home." (Note the extra space added before the comma.) This has been corrected in 13.2. (D-10784)
- **Custom Vocabulary Not Working in Sentences Ending with Period -** We received a support ticket regarding custom vocabulary terms not being transcribed when ending a sentence with a period vs. ending it with no punctuation. In testing with the improved neural network model that was included as part of the previous release, we are unable to recreate this issue. Custom vocabulary terms are now working with and without a period at the end of the sentence most of the time. *(TIP: To make vocabulary terms work even better, it is recommended to add some sentence modeling that includes the terms in context.)* (D-10635)
- **Select and Say Cursor Moves to Previous Field with No Match or No Input -** When using a Select and Say template with double-bracket fields, if you used a voice shortcut the produced a "no match" error (you said something that did not match an existing shortcut name) or a "no input" error (the client did not hear you say anything at all), the cursor would move automatically to the previous field in the template. This has been fixed. Now if an attempted voice shortcut produces a "no match" or "no input" error, the cursor will stay in the same double-bracket field. (D-10735)
- **Plus or Minus Symbol and Spacing Issue -** There was an issue with dictations of words "plus" or "minus" followed by a number in which the engine would return inconsistent results and often separate the symbol from the following number, or just not transcribe the number or the symbol at all. Modeling has been added to improve these dictations in our latest topics. (D-10858)
- **Vocabulary Words with Sounds Like Added in SayIt Not Recognized Until Another Word Added -** New vocabulary words added in SayIt with a Sounds Like pronunciation were not being recognized until another word was added (either via SayIt or SayIt Administrator). This has been fixed. (D-10908)
- **"New Paragraph" Command Fails after Word "First" -** When the phrase "new paragraph" was uttered after the word "first" in a dictation, it would not trigger a "new paragraph" (moving the cursor down two lines). The work-around was to add a period after the word "first". This has been fixed in 13.2.  (D-10903)
- **Disabled Account Able to Submit Dictations -** We fixed an oversight that allowed a user with a disabled  account to submit WebSocket dictations. There are now checks in place for WebSocket and HTTP, as well as submissions using an API key to make sure this does not happen. (D-10976)
- **Long All-Caps Shortcut Causes Matching Server Crash -** A very long (20-ish word) shortcut name written in all capital letters was causing problems with the matching server and producing large grammar files. This has been fixed. (D-10918)

## SayIt Administrator

##### 

- **New Non-Billable Accounts -** There is a new checkbox labeled "Non-billable" on the Accounts page that allows system-level and tenant-level customer administrators to create accounts *with client access* that will not be charged a subscription fee. New admin-only accounts (that do not have client access) will have this box checked automatically when when they are saved. Existing admin-only accounts (created prior to 13.2) will have this box checked manually by nVoq after deployment on your system. These accounts are included in data on the Subscription Management report and Total Usage report. (B-14271, B-13753)
- **New Lines of Dictation Subscription Plan -** A new billing subscription plan, "Lines of Dictation," has been created. This is a usage-based plan that is billed monthly based on number of lines of dictation. A "line" of dictation is 65 characters. The plan can be added at the system-level to a tenant. Once added there, the plan appears on the Accounts page. (B-14313)
- **Version 2 HTML Shortcuts Setting -** There is a new setting on the Accounts page that allows you to enable an account to run a new BETA version of HTML shortcut that runs on Electron framework instead of CEF. The HTML Shortcuts section of the Add/Edit Accounts page includes three radio buttons: No HTML Shortcuts (user cannot run HTML shortcuts), HTML Shortcuts (user can run the regular HTML Shortcuts), and HTML Shortcuts Version 2  (user can run the new BETA version of HTML shortcuts). Accounts will not be switched to this new setting automatically in 13.2 - if you want to configure an account to try the new shortcuts, you will need to manually update the account in SayIt Administrator. You can switch the setting back anytime. (B-14082)
- **Client Logging Enhancements -** On the SayIt Administrator Logging page you can enable client logging to collect and view error message and troubleshooting information, diagnostic information about dictation timing, bandwidth, and summary statistics that occur while a user is logged in to the SayIt / AgentAssist client. In 13.2, you can now enable logging for up to 30 days (previously the maximum was 7 days). There is also a new column where you can see the date that logging will expire for the user, as well as the date that the last log was collected. (B-14263)
- **New Total Words in Accuracy Column on Dictation Usage Report -** The Dictation Usage report now includes a column labeled Total Words in Accuracy which the total number of words included in the corrected text of the transcripts that were corrected during the selected date range. The accuracy score is derived from the number of words in this column. (B-14116)
- **SYSTEM LEVEL: Configure Download Audio and Download Text Links -** The 13.2 release includes the ability for a SYSTEM-LEVEL administrator to configure whether accounts with an Admin Role at a company, division, or group Admin Level have access to the Download Audio and Download Text links in the Item Detail window on the Review & Correct page. There is a new "Show audio and text links" checkbox on the Tenants page (at the System level). When unchecked, company-level, division-level, and group-level accounts with an Administrator Role do not see the download links. (Tenant-level and System-level administrators still see the links even if the box is unchecked.) This box will be unchecked by default for all new tenants. For existing tenants (created prior to 13.2 deployment), the box will be checked (which means they will see no change from previous behavior). The setting can be turned on or off at any time. Use this feature to minimize security risk by disallowing administrators to download unencrypted audio. (B-14210)

### Bug Fixes in SayIt Administrator

- **Account Page Showing Billable Users in Trial -**  In 13.0 and 13.1, a billable (non-trial) account would be listed with a "yes" in the Trial column on the Accounts page if the Username or subscription Plan was changed. The trial status would still be correct in the billing system on the back end, and the Trial column data would change to a "no" after the Zuora Sync job ran overnight. This has been fixed in 13.2. You can now update an account Plan or Username and the Trial column information on the Accounts page is accurate. (D-10863)
- **Billing Start Date Incorrect for Accounts Uploaded via Spreadsheet -** If using a .csv file to upload multiple new user accounts, the Accounts page would show the new accounts as not in a trial period even if they were configured to have a trial period. Moreover, the billing start date (a.k.a. "contract effective date") in the Zuora billing system was incorrect. This has been fixed. (D-10927)
- **Changing Account to "No Trial" Does Not Update in Reports -** If you change an account that was in a trial period to "No Trial" (to end the trial period early), the trial status was not updated in the Account Enabled and Subscription Management reports. These were being updated manually by nVoq. This has been fixed in 13.2; the reports now show the correct information. (D-10900)
- **Direct Text Option Available Regardless of Access to Voice Shortcuts -**Prior to 13.2, when adding or editing a user account on the Accounts page, the Direct Text feature was grayed out unless the box to enable Voice Shortcuts was checked. This meant that a dictation user who had no access to voice shortcuts could not have access to Direct Text. This has been changed in 13.2. The Direct Text can be enabled for any user, regardless of their access to dictation or voice shortcuts. (D-10812)
  - For users with access to dictation, when Direct Text is enabled on the Options menu in SayIt or AgentAssist, the user will see the Direct Text icon when dictating instead of the dictation audio meter.
  - For users with access to voice shortcuts, when Direct Text is enabled on the Options menu in SayIt or AgentAssist, the user will see the Direct Text icon when running a voice shortcut instead of the voice shortcut audio meter.
  - For users with no access to dictation or voice shortcuts, there is no impact in SayIt or AgentAssist; the Direct Text option does NOT appear on the Options menu.
- **Deleting Sentence Model Document Results in Error -** If a sentence model document is added at an organization level higher than group (division, company, or tenant), attempts to delete the document result in an error that states, "Unable to delete sentence modeling documents." Behind the scenes, the document is actually removed, but a profile rebuild is required to see that it has been removed. (A profile rebuild can forced by adding or removing an organization level vocabulary term.) This has been fixed in 13.2. You can now delete sentence model documents at any level without getting an error. (D-10861)
- **Enter Key Does Not Save New Password -** When updating a password in SayIt Administrator, if you got to the end of the password reset form and then pressed the Enter key on the keyboard, it would appear that the new password was saved... but it wasn't, and you're continually requested the change your password even though you thought you already did. This has been fixed. Pressing the Enter key should now work the same as clicking the Save or Apply button on the screen. (D-10844)
- **Dictation Usage Report Customize Options Shows Old Column Heading -** In the 13.1 release the Dictation Usage report was revised to include the column for "Average Accuracy *Before* Substitutions" instead of "Average Accuracy *After* Substitutions". However, we failed to update the column names listed under the Customize Reports link near the top of the page. This has been updated in 13.2. (B-14116)
- **Error when Adding Organization Vocabulary -** An intermittent error that was occurring when adding vocabulary at the division level has been fixed. (D-10860)
- **Incorrect Renewal Dates on Subscription Management Report -** In 13.1, the Renewal Date for accounts with a yearly subscription (PUPY) were being incorrectly populated under certain circumstances with the date that the Accuracy Optimization Service was enabled for the account. This has been corrected. (D-10890)
- **API Key Expiration Always Displays Mountain Time -** Regardless of the time zone selected by the user, when an API Key is created the expiration time always displays in Mountain Time. This has been fixed. The expiration time is now expressed using the time zone that is set by the user.  So if the user selects the Eastern time zone in the SayIt Admin Settings, then the expiration time and the regenerate expire time of API keys will be converted to Eastern time. (D-10809)
- **Uploading "Disabled" Accounts are "Enabled" Anyway -** In 13.1, if you upload accounts using a spreadsheet and un-check the "Enabled" checkbox on the Upload Accounts page before you click save (because you don't want the account to be billable or a trial period to start yet), it does not work; the accounts are uploaded as "Enabled" anyway, and the trial period (if any) has automatically started. If there was no trial period, the accounts are automatically billable. This has been fixed in 13.2.  You can now upload multiple "disabled" accounts using the spreadsheet, which allows you to pre-load accounts ahead of time and enable them when you are ready to start billing or the trial period. (D-10942)
- **Active Profile Building Sort on Active Account Report -** The Active Accounts report had a sort filter left from back when there was profile building on SayIt that was overlooked, but it's been removed in 13.2. (D-10856)
- **System Error When Attempting to Run Subscription Management Report -** One account in one tenant had an incorrect billing role that was causing a null pointer exception when trying to run the Subscription Management Report in Detail view. There is now a check in place to make sure this does not happen again. This is not an issue for other tenants. (D-10928)
- **SYSTEM LEVEL: Nightly Job Fails on Admin-Only Account -** If a user account is saved with client access, the user does some dictations, the dictations are corrected, and then the client access is removed and the account is saved only with an Admin Role all in the same day, this can cause the Update Enhanced Engine Users job to fail. Logic has been added to fix this issue. (D-10787)

### Features Removed from SayIt Administrator

- **Sort By Review Time on Review & Correct Page -** The ability to select "Review Time Newest to Oldest" or "Review Time Oldest to Newest" has been removed from the Sort By menu on the Review & Correct page. These options allowed you to sort the dictation results in the table by the time that they were reviewed and saved, but was not working and would throw an error stating, "The system encountered an error trying to retrieve requested information." Since this feature was not being used, it was removed. (D-10872)

 

## Shortcut Designer

- **New Look -** New color and icons at the top of the page replace the words New, About, Support Center, and Logout. Click the person icon to Change password or Sign out, and click the question mark icon to see About info and get to the Shortcut Designer help in the Support Center. There is also a new sub-header that includes the Filter that can be used to search for an item, and a new plus (+) icon that you click to create a new shortcut. When viewing a shortcut, the sub-header includes a trash can icon that you click to delete the shortcut. Also new is that when you create a new shortcut (by clicking the plus icon) you only select a shortcut type; you no longer add the shortcut name there. (B-14193, B-14108)
- **Non-Admins Can View Organization Shortcuts -** Shortcut Designer users who do not have the ability to edit organization shortcuts can now view them in Shortcut Designer. Double-click on the new Organizations icon (a building) at the top of the shortcut list to view organization shortcuts available. (B-14109)
- **Administrators Can View their Own Accounts Shortcuts -** Users with a "customer administrator" or "shortcut designer" Admin Role can now view, edit, and create their own account shortcuts in Shortcut Designer. (Previously these roles could only view and create organization shortcuts.) For these users there is a new "My Shortcuts" item at the top of the home page from which they can view and create shortcuts that are only available to them. (B-14107)
- **Administrators and Designers Can View & Edit Other Users' Account Shortcuts -**  If you have a "customer administrator" or "shortcut designer" Admin Role you now have the ability to view, edit, and create account shortcuts for any user account (with Client Access) that belongs to a group to which you have access. Click on the Accounts icon on the Shortcut Designer home page to view a list of accounts. Then click on an account to view, edit, and create account shortcuts for that user. (B-14110)
- **Administrators and Designers Can View Organization Shortcuts for One Organization at a Time -**  If you have a "customer administrator" or "shortcut designer" Admin Role with the ability to create and edit shortcuts for *multiple organizations* you can now view shortcuts for one organization at a time. No more trying to figure out if you are editing the right shortcut for the right group! Now you can navigate to the desired organization using the new hamburger menu (three stacked lines) at the top left of the page and see only shortcuts that were created in that organization. (B-14198)
- **Administrators and Designers Can Create Organization Shortcuts in the Desired Organization -** If you have a "customer administrator" or "shortcut designer" Admin Role with the ability to create and edit shortcuts for multiple organization levels, you could previously only *create* shortcuts in Shortcut Designer at the highest organization level to which your Admin Role had access. This meant that sometimes shortcuts had to then be moved to the correct organization level using SayIt Administrator. Now you can create organization shortcuts directly in the desired organization! Use the new "hamburger" menu at the top left of the screen to navigate to the organization where you want to create a shortcut, then click the new plus icon (+) to create a shortcut in the organization you are viewing. (B-14198)
- **More Actions Menu -** A new More Actions menu (three stacked dots on the right side of a shortcut name) includes options for what you can do with a shortcut. Options differ depending on a user's ability to edit the shortcut, but may include: Open, Copy To, Duplicate, and Delete. (B-14188)
- **Copy Shortcuts To Another Organization or Account & Duplicate Shortcuts -** Copy To and Duplicate are functions that are newly available in Shortcut Designer. The duplicate features makes a copy of the shortcut in the current location. The new shortcut has the same name with the word "copy" appended to it. The Copy To feature allows you to copy the shortcut from an account or organization to another account or organization (if you have access to multiple organizations and/or user accounts). Users who can only create or edit their own account shortcuts do not have this option on the More Actions menu. (B-14188)
- **Change Password Functionality -** Shortcut Designer now includes the ability to change your password. Click on the person icon at the top-right of the page and select Change password. (B-14193)

### Bug Fixes in Shortcut Designer

- **Fix for Shortcut Designer Showing Wrong Account Info** - In earlier releases, Shortcut Designer was showing shortcuts for a different account than the one with which you logged in if you log in with multiple accounts in same browser instance. The work-around was to log out and refresh the webpage using the F5 key before logging back in or to log out and then close all tabs of the web browser and then relaunch the web browser and log in again with the new account. This has been fixed in 13.2 and the problem should no longer occur. (D-10862)
- **Deleted Default Value Reappears in Multiple Line Component -** In previous releases,if you then edited a Multiple Lines component to remove a previously added default text ("default value"), the text would reappear even after you saved your change. Default value text was not removed. The work-around was to enter a blank "space" character as the default value and save. In 13.2, this issue is fixed. You can now successfully delete default value text from a Multiple Lines component. (D-10865)
- **No Add Button on Visible When Tab for Email Button -** The Email Button component's Visible When tab was missing the +Add button used to add conditional logic for when the Email Button would appear on an HTML shortcut. This meant that you could not add conditional logic to the Email Button component. This has been fixed in 13.2. (D-10866)
- **Email Output Not Retained when Switching Tabs -** There was a problem in Shortcut Designer in which changes made to the email body on the Email Output (on the View tab) are not retained when navigating to another tab (like the Options tab). The work-around was to save the shortcut with changes to the email body on the View tab and EXIT out of the shortcut before making changes on another tab, like the Options tab. This issue has been fixed in 13.2. (B-14230)
- **Component Deletion with Very Short Drag -** In the previous release, if you were to quickly drag an component on the design area for a very short distance, the component would disappear from the design area. This has been fixed. (B-14230)
- **Changes on Source Tab Not Retained -** If you make a change to an HTML shortcut on the Source tab and then navigate back to another tab (like the View tab), the changes would be gone. In 13.2, changes made on the Source tab will trigger a shortcut reparse, retaining changes that were made there. (B-14230)
- **Fix for Long Load Time of Shortcut List -** For users with a very long shortcut list (especially those who can view the shortcuts of multiple organizations), the shortcut list on the home page was taking a very long time (for some, around 30 seconds) to load and would sometimes load with the star icons missing. This has been fixed. (D-10899)
- **Fix for Issue with Changing Choice Component Choices Associated with Conditional Logic -** In 13.1 there was an issue that occurred with Choice components with a Type of Drop Down or Radio Button. If the choices (answers) on a Drop Down or Radio Button Choice component were link with conditional logic (Visible When) to another component, and then the choices (answers) were later changed, the next time the shortcut was opened in Shortcut Designer, the page was just blank. The work-around was to first change the Choice Type to Checkbox before making a change. This issue has been fixed in 13.2. You can now update Choice choices (answers) normally. (D-10948)
- **Fix for Open File Shortcut Created in Shortcut Designer Causing Client Error -** An issue with the Shortcut Designer webservice that creates shortcuts that open a file or application was causing the client (SayIt or AgentAssist) to get a "Shortcuts failed to update from server" error message on log in. Once getting this error, the user was unable to use shortcuts. The webservice has now been corrected. (D-10970)

## Wireless Microphone App for iOS

- **NEW Wireless Microphone App for iPhone (BETA) -** There is a NEW SayIt Wireless Microphone app for iOS available on the Apple App Store. The old version is currently still available while we test this new versions of the app.

## SayIt Dictation Keyboard App (a.k.a. nVoq.Mobile Voice)

- **NEW SayIt Dictation Keyboard for Android (BETA) -** The SayIt Dictation Keyboard is a brand new HIPAA compliant app that lets you dictate and transcribe text into apps on your Android device! It is in BETA testing phase now.

## nVoq APIs

- **Account Creation Webservice -** There is a new account creation webservice that includes error handling for things like duplicate accounts and correct date formatting, as well a subscription handling for Zuora. (B-14201, D-10961)
- **New Shortcut APIs:** New APIs for getting, updating, deleting, and saving shortcuts as well as getting shortcut history are available in our documentation. (B-14107)
- **External ID and Metadata Recognized in Client-Side Shortcuts -** You can now include external ID and metadata in shortcut reporting using new optional parameters in the shortcut reporting webservice. (B-14209)
- **Centralized CORS Headers -** We have improved the process of managing CORS (Cross-Origin Resource Sharing)  policies, so that they can be updated more easily. You will need to send a request to your nVoq Sales representative or to nVoq Support to add the domain from which the website application is running.  (B-14101)
- **Account Properties Service Updated to Include Optional Last Login Parameter -** The Account Properties (new) webservice has been updated to include a new optional parameter (lastLogin) where you can configure whether or not the API call will update the Last Login Date for the account. (B-14256)
- **Hyphen Removed From "read-only" in Accounts Webservice -** The accounts webservice was returning "read-only" with a hyphen instead of "readonly," which was inconsistent with the login webservice and did not work well with .NET.  The hyphen has now been removed from "readonly" in the accounts webservice. (B-14195)
- **Login Service Updated to Include Organization Hierarchy -** The organization hierarchy is now returned in the login service API. This provides more client development flexibility in understanding where the user is in the hierarchy and the privileges they have. (B-14217)
- **Corrected Text Added to Review & Correct Transactions Webservice -** The Review & Correct Transactions webservice now returns corrected text URL. (B-14297)
- **Updated Error Message for Invalid User on ChangePassword API -** When submitting a changepassword API request to change password for an invalid user (that does not exist on the system), the webservice returned a 500 error (the server encountered an internal error that prevented it from fulfilling this request). This has been updated to return a 400 error (cannot find username). (D-10916)
- **Updated Error Message for Unauthorized User Accessing Organizations or Organization Plans -** An administrator with an Admin Role of "Transcriber" or "Read Only" submitting an API call to get a list of organizations or organization plans now get a 403 (forbidden) error instead of a 500 error (internal server error). (Only "Customer Administrator" roles have permission to access these webservices.) (D-10935)
- **New Password APIs -** Two new APIs for changing password have been added to the documentation. One for another user's account password, and one for changing your own password. (B-14193)
- **New Review & Correct URL Transactions**  - A new URL query parameter allows you to pull only transactions with corrections rather than all transactions within a specific timeframe.
- **Organizations API No Longer Includes Deleted Organizations -** The Get Organizations API was updated to no longer get organizations that have been deleted from the system. (B-14198)
- **Deprecated APIs -** The following APIs are deprecated and *will be removed*in the next release: (B-14310)
  - SCVmcServices/accountSentenceModeling (in the API Documentation under Dictation Services: Account Sentence Modeling)
  - SCVmcServices/organizationStructure (in the API Documentation under Organizations: Download Organizations)
  - SCVmcServices/changeUserEnabled (in the API Documentation under Accounts: Enable or Disable Accounts Service)
  - SCVmcServices/nVoqIdRetrieval (in the API Documentation under Job ID Retrieval Service)
- **Deprecated Properties Now Removed from Get Accounts Service -** The account service was updated for the 13.1 release to add role information, so that you can tell if a person is allowed to use shortcuts or not. In the 13.1 release, the "group" and "groupidentifier" properties were left in for backward compatibility, and a warning header was added to indicate that these properties would be removed in 13.2. These two properties are now removed from the account service. (B-14112)