---
title: "Add Identity Provider"
slug: "administrator-help-add-edit-identity-provider"
updated: 2025-03-25T17:07:44Z
published: 2025-03-25T17:07:44Z
canonical: "support.nvoq.com/administrator-help-add-edit-identity-provider"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nvoq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add or Edit Identity Provider

**This page is only available to administrators with System level access.** 

On the Add or Edit Identity Provider page **System-level administrators** can add or update Microsoft Entra ID or Okta Single-Sign On (SSO) Identity Provider information for the tenant.

## Add Microsoft Entra ID Identity Provider

1. Click the **New icon ![Toolbar-Add-icon](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Toolbar-Add-icon.png)**in the blue toolbar of the Identity Provider page.
2. Select the **Entra ID** radio button.
3. Enter the **Company ID**.
  - This is typically the company's email domain name (like, nvoq.com).
  - This field has a minimum length of four characters and a maximum length of twenty characters. It can only include alpha-numeric values and a period.
  - See **[SSO Setup: Microsoft Entra ID](https://support.nvoq.com/docs/sso-microsoft-setup)** for more details.
4. Enter the **External Key**.
  - This is the Tenant ID from the Entra ID portal.
  - The External Key validation occurs immediately when the field is exited.
  - See **[SSO Setup: Microsoft Entra ID](https://support.nvoq.com/docs/sso-microsoft-setup)** for more details.
5. Put a checkmark next to **MVOICE** to add SSO functionality for nVoq Mobile Voice, and/or put a checkmark next to **VOICE** to add SSO functionality to nVoq Voice.
  - At lease one client must be selected.
  - External Client IDs are populated automatically.
6. Click the **Save** button.

## Add Okta Identity Provider

1. Click the **New icon ![Toolbar-Add-icon](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Toolbar-Add-icon.png)**in the blue toolbar of the Identity Provider page.
2. Select the **Okta** radio button.
3. Enter the **Company ID**.
  - The company's employees will use this ID when logging into nVoq clients with Okta SSO. Typically, this is the company's email domain name (without the .com, .org extension).
  - This field has a minimum length of four characters and a maximum length of twenty characters. It can only include alpha-numeric values and a period.
  - **This name must be unique in the nVoq system.**
  - See **[SSO Setup: Okta](https://support.nvoq.com/docs/sso-okta-setup)** for more details.
4. Enter the **External Sign in Domain**.
  - This is the customer's Okta domain name through which users will authenticate.
  - The Okta domain is found within the global header section on the upper-right hand corner of the Okta admin pages near the user's login name.
  - The  External Signin domain field validation occurs immediately when the field is exited.
  - See **[SSO Setup: Okta](https://support.nvoq.com/docs/sso-okta-setup)** for more details.
5. Enter the **External Key**.
  - *This is populated automatically when the Identity Provider is created.*
6. Put a checkmark next to **MVOICE** to add SSO functionality for nVoq Mobile Voice, and/or put a checkmark next to **VOICE** to add SSO functionality to nVoq Voice.
  - At lease one client must be selected.
7. Click the **Save** button.

## Edit an Identity Provider

- Double-click the row of an identity provider OR open the Actions menu and select Edit Identity Provider to open the Edit Identity Provider page.  
![IdentityProvider-Edit-Identity-Provider-2000.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/IdentityProvider-Edit-Identity-Provider-2000.png)
- The Identity Provider (Entra ID or Okta radio button) cannot be edited.  
![IdentityProvider-Edit-Identity-Provider-page-2000.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/IdentityProvider-Edit-Identity-Provider-page-2000.png)