--- title: "Admin: Edit Shortcut" slug: "administrator-help-edit-shortcuts" updated: 2024-06-18T14:49:31Z published: 2024-06-18T14:49:31Z canonical: "support.nvoq.com/administrator-help-edit-shortcuts" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.nvoq.com/llms.txt > Use this file to discover all available pages before exploring further. # Admin: Edit Shortcut You cannot change the TYPE of an existing shortcut.For example, you cannot open an *HTML Automation* shortcut and change it to an *Insert Text* shortcut. nVoq client users without an Admin Role can edit their own account shortcuts and folders on the Shortcuts page. Users with an Administrator Role can edit both account *and* organization shortcuts and folders. 1. Go to the **Shortcuts page** in nVoq Administrator. - Optionally, click the Manage icon in the sidebar to *hide the sidebar* while you work. 1. **Select the appropriate organization** from the organization menu at the very top of the screen. - Navigate this menu by using the **Expand All** button to open all organizations, by clicking the **> arrow** next to each organization level to open it, or by typing an organization name in the **Filter** text field. 2. Select the appropriate radio button to edit a shortcut for an account or an organization: ### Edit Account Shortcuts 1. Select the **Account radio button**. 2. Then **select an account** from the Account menu, or select **All Accounts**. - The menu will display a maximum of 250 accounts. If there are more than 250 accounts in the selected organization, the bottom of the menu will say, "Showing 250 out of [#] possible accounts."![account-list-over-250-accounts](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/account-list-over-250-accounts.png) - To see shortcuts and folders for an individual user account, type part of the person's name in the the **Find Account** field. This will find any account that exists in the selected organization, even if it is not displayed in the menu. ![Shortcuts-account-menu-find-account](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Shortcuts-account-menu-find-account.png) - If the username is cut off, hover your mouse over the name to see the username in a tooltip. ![account-list-hover-username](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/account-list-hover-username.png) - If you want to see all user account shortcuts and folders for all users in the organization selected at the top of the page, select **All Accounts**.![Shortcuts-account-menu-all-accounts](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Shortcuts-account-menu-all-accounts.png) ### Edit Organization Shortcuts 1. Select the **Organization** **radio button**. 2. Then select the appropriate **Show Organization radio button** to view existing shortcuts for the selected organization: - Choose *selected and parents* to see shortcuts created for the organization selected in the Organization menu and all parent organizations above it. - Choose *only selected* to see shortcuts created for only the organization selected in the Organization menu. - Choose *selected and children* to see shortcuts created for the organization selected in the Organization menu and all child organizations below it. - ***If the option you want to see is already selected when you first bring up this page you may need to select a different option and then re-select the option you want to view in order to display the selection.*** ![Generic-view-organization](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Generic-view-organization.png) 1. Find the shortcut that you need to edit. - You can click on any column header to sort information to find a shortcut, or you can use the **Search** field at the top right of the page to search for text in any of the columns. - Enter all or part of a word or name. Shortcuts and folders that match the text entered appear on screen. ![ShortcutFolders-search](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/ShortcutFolders-search.png) **Client-only users will NOT be able to edit organization shortcuts.** **Users with an administrator role of Customer Administrator or Shortcut Designer NOT be able to edit organization shortcuts above their Admin Level.** 1. Once you find the shortcut, double-click on the name in the table OR click the **Actions menu** and select **Edit Shortcut**.![Shortcuts-edit-shortcut](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Shortcuts-edit-shortcut.png) **If you do not have the Edit Shortcut option available in the actions menu, you do not have the ability to edit the shortcut.** 1. The shortcut opens to the View tab in edit mode. See [**Shortcut View Tab**](/v1/docs/administrator-help-shortcuts-view-tab) for information on working with your shortcut.![Shortcuts-edit-shortcut-view-tab](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Shortcuts-edit-shortcut-view-tab.png) ## Related - [Admin: Shortcut Options Tab](/administrator-help-shortcut-options.md) - [Admin: Shortcut History Tab](/administrator-help-shortcut-history.md) - [Admin: Shortcut View Tab](/administrator-help-shortcuts-view-tab.md)