--- title: "Product Usage" slug: "administrator-help-product-usage" updated: 2026-02-17T21:54:28Z published: 2026-02-17T21:54:28Z canonical: "support.nvoq.com/administrator-help-product-usage" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.nvoq.com/llms.txt > Use this file to discover all available pages before exploring further. # Product Usage Report The Product Usage report shows the client product and version used per user account during the selected date range. Report statistics include: - Which nVoq dictation clients are assigned to a user account during the selected date range. - All nVoq clients used by a user account during the selected date range. - The last nVoq client used during the selected date range (for dictation transactions). - The date at time of last activity (dictation, shortcut, or Note Assist) regardless of selected date range. - The last nVoq client used with the last dictation, regardless of selected date range. ## View & Download the Report 1. On the **organization menu** at the top of nVoq Administrator, select an organization for which you want to view product usage information. Navigate this menu by using the **Expand All** button to open all organizations, by clicking the **> arrow** next to each organization level to open it, or by typing an organization name in the **Filter****[](https://support.nvoq.com/administrator-help-organization-menu-2)**text field. ![organization-menu](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/organization-menu.png) **If you select an organization higher than group you will see data for that organization as well as all organizations below it.** 2. Go to the **Reports page** in nVoq Administrator either by clicking on the Reports box on the home page or on the Reports icon in the sidebar. ![sideNav-home-reports-open](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/sideNav-home-reports-open.png) 1. On the Reports page, on the **Report drop-down menu** select **Product Usage**. ![Reports-Report-menu](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Reports-Report-menu.png) 2. Select a **Date Range** (start and end date) for which you want to include results, then click the **Apply** button when you're done. See [**Date Range Picker**](/v1/docs/date-range-picker) for information on using the date picker.![generic-date-range-picker-open.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/generic-date-range-picker-open.png.png) 1. Optionally, select a radio button to include the following users in report data: - Select the **All Users** radio button to include all accounts in the selected organization. - Select the **Billable Users** radio button to include only accounts that were charged a subscription fee during the selected date range. - Select the **Non-Billable Users** radio button to include only accounts that were not charged a subscription fee during the selected date range. - Select the **Trial Users** radio button to include only accounts that were in a trial period during the selected date range. ![Reports-SubMgmt-include-menu](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Reports-SubMgmt-include-menu.png) 1. Click the **refresh icon** in the blue bar to view the report data. Any change to a filter (in the gray area below the blue toolbar) causes the icon to pulsate once with a red dot. Click on the refresh icon to update the list of items on the page. A retrieval of items within the selected filters starts when the icon is clicked. Once this retrieval starts, it cannot be stopped. ![Reports-Refresh-red](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Reports-Refresh-red.png) 2. Optionally, click on the **download icon** in the blue bar to download a comma-separated values (CSV) file of the report data. ![Reports-Download](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Reports-Download.png) ## Product Usage Report Columns **Click on any column header on the page to sort information in ascending or descending order.** ### Username The identification used by the account holder to log in to the client. ### First Name The account holder's first name. ### Last Name The account holder's last name. ### Company The name of the company organization to which the account holder belongs. ### Division The name of the division organization to which the account holder belongs. ### Group The name of the group organization to which the account holder belongs. ### Assigned Products Products to which this user account is/was assigned to use under the Products section on the Add Account or Edit Account page during the selected date range. ### Products Used in Date Range All clients (name, version, and build number) used for *dictation* within the selected date range. - If the user only used shortcuts or Note Assist during the selected date range, this column will be blank. ### Last Product Used in Date Range The client (name, version, and build number) used for the *last* *dictation* within the selected date range. - If the user's last activity was running a shortcut or a Note Assist review, this column will be blank. ### Last Activity Time The date and time of the last activity (dictation, shortcut, or Note Assist), regardless of selected date range. ### Last Activity Product The client (name, version, and build number) used for the *last* *dictation,* regardless of selected date range. - If the user's last activity was running a shortcut or running a Note Assist review, this column will be blank or may show an older version product.