---
title: "nVoq Antivirus Exclusions and Website Whitelist"
slug: "antivirus-exclusions-whitelist"
tags: ["whitelist", "AV", "exception", "AV exclusions", "AV exceptions"]
updated: 2026-06-22T13:44:28Z
published: 2026-06-22T13:44:28Z
canonical: "support.nvoq.com/antivirus-exclusions-whitelist"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nvoq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Antivirus Exclusions and Website Whitelist

## Antivirus Exclusions for nVoq Voice

- **C:\Users\[username]\AppData\Local\Programs\nVoq Voice**
- **C:\Users\[username]\AppData\Local\nVoq Voice-updater**
- **C:\Users\[username]\AppData\Roaming\nVoq Voice**

## Antimalware Exclusion for nVoq Voice

- C:\Users\[USERNAME]\AppData\Local\Programs\nVoq Voice\**voice.exe**

## Website Whitelist for All nVoq Products & Support

- **https://healthcare.nvoq.com/**  OR  **https://canada.nvoq.com/** (nVoq Voice and nVoq Administrator)
- **https://support.nvoq.com/** (nVoq support site)
- **https://nvoq.box.com** (all videos on nVoq support site)
- **https://vimeo.com/** (alternate site for some videos on support site)
- **https://forms.office.com/** (surveys in online training)
- **https://nvoq.sharepoint.com/** <collaborative communication)<="" li="">&nbsp;(collaborative communication)</collaborative>

## <collaborative communication)<="" li="">Extension Whitelist</collaborative>

- <collaborative communication)<="" li=""><strong>@nvoq.com</strong> (emails from nVoq)</collaborative>
- <collaborative communication)<="" li=""><strong>@email.nvoq.com</strong> (<span style="color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">emails from nVoq</span>)</collaborative>