---
title: "Google Advanced Protection Timed Out"
slug: "google-advanced-protection-scanning-timed-out"
updated: 2024-06-19T14:39:36Z
published: 2024-03-06T19:04:54Z
canonical: "support.nvoq.com/google-advanced-protection-scanning-timed-out"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nvoq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Google Advanced Protection Timed Out

##### Issue:

When downloading nVoq Voice on the Chrome browser I see a message that voice.exe may be dangerous, and I am given the option to send it to Google Advanced Protection for scanning.

![google-adv-protection-voice-download](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/google-adv-protection-voice-download.png)

When I click the Send button, I get a Timed Out message that says something went wrong and scanning could not be completed. This message appears each time I scan voice.exe.

![google-adv-protection-voice-download-went-wrong](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/google-adv-protection-voice-download-went-wrong.png)

##### What to do:

This issue is caused by the Google Advanced Protection plan. It is safe to click the **Open Now** button and proceed with the Voice installation.