Mobile Voice Android: Using Note Assist

Note Assist reviews your patient notes to make sure they include required information, helping you meet documentation standards while saving time and focusing more on patient care.

You must be signed in to use this feature. Tap the Sign in to Mobile Voice graphic to sign in.
  

1. Place your cursor in the text area of your application where your clinical note is located (or where you want to add your note).
    
2. Tap the Note Assist buttonon the keyboard. 
   You will only see this key if Note Assist has been enabled for your account in nVoq Administrator. If it is enabled while you are signed in to Mobile Voice, log out and log back in to see the key.

   

   Depending on the type of field into which you place your cursor, the Note Assist button may not be available.

   The Note Assist button does not appear when your cursor is in certain fields, including number, phone number, password, or date fields.
   If you tap the Note Assist button after your password has expired you will be taken directly to a screen where you can create a new password.

   After you change your password Mobile Voice takes you to the Settings screen. To get back to your previous application tap the < button at the bottom of the device screen.
   
   

   
   

3. Note Assist overlays the keyboard. If necessary, select the appropriate Audit from the audit menu.
   • The Audit you select will be remembered and run automatically the next time you run Note Assist.  
   • Audits and categories that have been updated in nVoq Administrator are refreshed in Mobile Voice every 30 minutes, or when you log out and log back in. 
   • If no audits exist for your organization, you will see a message stating "Note Assist is not configured."
     
       
4. A list of categories customized for the selected audit appears in Note Assist.
   • A category listed with a green checkmark is already included in your note.
   • A category listed with a red X is not included and needs to be added. These may include a statement that indicates what information is missing or needs to be added to your note in order for the category to pass. This statement is optional and is added by your administrator in nVoq Administrator. 
     
   • Check your spelling! Words or phrases must be an exact, case-insensitive match with those that are configured for your organization in order to be counted. 
   • If there are more categories than fit on your device screen, a scroll bar will display to the right of the category list. Swipe up on the list to view more categories, if available.
     
   • You can optionally hide the green checked categories so you only see the ones that fail the audit. See Settings: Show Note Assist Passing Audit Items.
     

5. Place your cursor where you want to add the missing category information to your note, then tap the microphone button to dictate the missing information.
   
   
   
   
6. Tap the microphone button again to stop recording.
   
   
7. Tap the Run Review button to run another review of the audit*.
   *It is possible for your organization to be configured so that a review of the audit runs automatically when you stop your dictation. 
   
   
   
8. If any category fails, the Run Review button text will stay red. When all categories pass, the Run Review button text turns green.
   • If you have the Show Note Assist Passing Audit Items setting disabled the Note Assist window will display a message letting you know that all categories have passed. If you want to see the passing categories, switch the Show Note Assist Passing Audit Items toggle (in the Mobile Voice Settings)  back on.
      
9.  Tap the green arrow button to go back to the keyboard.