SayIt Error: Transcription Processing Error
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SayIt Error: Transcription Processing Error

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Issue:

SayIt displays an message that an error occurred processing a transcription. 

sayit_error-processing-transcription

This error displays when the client has a problem communicating with the dictation or matching server.

What to do:
  • Click OK to exit the client, then relaunch the voice client and log in again.   
  • If the problem persists, collect the following information and send it to support@nvoq.com:
    • The time the error occurred
    • Username (including First and Last Name) 
    • The URL used to launch the voice client
    • What the user was doing when the error occurred (print screen if possible, or provide a brief description)
    • Is this a single or multiple user issue?