--- title: "Voice for Windows: Launch & Sign In" slug: "voice-windows-help-launch-sign-in" updated: 2025-11-18T22:21:48Z published: 2025-11-18T22:21:48Z canonical: "support.nvoq.com/voice-windows-help-launch-sign-in" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.nvoq.com/llms.txt > Use this file to discover all available pages before exploring further. # Voice for Windows: Launch & Sign In After the initial launch and log in, Voice is configured by default to launch and log in automatically when you start your computer, but you can also launch it from the desktop shortcut. 1. Double-click the **nVoq Voice desktop shortcut** to launch the application. ![Voice-Windows-desktop-shortcut.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Windows-desktop-shortcut.png) 2. By default, Voice is configured to *automatically* log in with the previously entered system, username, and password. However, if that setting is disabled or if you *signed out* of Voice... 1. **Select the system** on which your dictation account exists, or keep the default setting (healthcare.nvoq.com). - If your account is on the Canada system, *click on the field* and *select the Canada system* instead. - If you need to use a system that is not listed, *type the system URL* (e.g. test.nvoq.com) into the field. Voice will remember the system you enter, so you won't need to type in again. Click your mouse onto the white space outside of the system menu to close the menu. ![sign-in-select-system-17-1-0](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/sign-in-select-system-17-1-0.png) 2. **Select how you want to sign in**: - To log in with a Microsoft SSO account, click [**Sign in with Microsoft**](/v1/docs/voice-help-launch-sign-in#microsoft-signin). - To log in with an Okta SSO account, click [**Sign in with Okta**](/v1/docs/voice-help-launch-sign-in#okta-signin). - To log in with an nVoq Account, click [**Sign in with Username**](/v1/docs/voice-help-launch-sign-in#nvoq-signin). ![select-sign-in-type-17-1-0](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/select-sign-in-type-17-1-0.png) **No matter which way you sign in, Voice will remember your system, username, and new password by default and automatically log you in the next time you launch it.** **In the event that Voice cannot connect to the system selected, a red message will appear the top of the sign in screen that says, "Could not connect to server.** ## Sign in with Microsoft 1. Enter your Microsoft account username and click the **Next** button. ![sign-in-microsoft](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/sign-in-microsoft.png) 2. Enter your Microsoft SSO password, then click the **Sign In** button. ![sign-in-password-microsoft](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/sign-in-password-microsoft.png) 3. After you sign in, the dictation button will appear and pulsate for a couple of seconds to let you know the app is running. ![startup-ripple-dictation-button-17_0_1](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/startup-ripple-dictation-button-17_0_1.gif) Poor Microphone DetectedIf a built-in or "array" microphone is configured for nVoq Voice, a message stating, "Poor Microphone Detected". will appear after you sign in. Using an array or built-in microphone on your computer could affect your recording quality and impact dictation transcript accuracy. If you have a better microphone connected to your computer that nVoq Voice did not automatically start using, go to the Settings (click the gear icon next to the dictation button) and select it from the Microphone menu. See: [**Settings: Microphone**](https://support.nvoq.com/docs/voice-help-settings#microphone) **You can use your Android or iOS device for a microphone.** To use your Android or iOS device as a microphone you will need to install the nVoq Wireless Microphone app on your device and sign in to the app with your nVoq account (which has the same username as your Microsoft account). The Wireless Microphone will connect to Voice as long as you sign in with the same username on the same system. [**Click HERE to watch a video**](https://player.vimeo.com/progressive_redirect/playback/1105924156/rendition/1080p/file.mp4?loc=external&signature=3d77b292c97a1b12465ded15e1c7690921d7edac04523ac26b94d1ac3b9ba236)! **It may take two (2) attempts to sign *back in* to a Microsoft account after signing out.**After signing *out* of Microsoft from Voice, the next time you sign *back in* to Voice with your Microsoft account you may receive an "Invalid user name and/or password" message from Voice even though you entered the correct username and password. When you tap the Sign in with Microsoft button again on the Voice sign in screen, you are immediately logged in to your account.  ## Sign In with Okta 1. Enter your **Company ID** and click the **SIGN IN** button. This will be saved for you the next time you sign in. ![sign-in-company-id-okta](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/sign-in-company-id-okta.png) 2. Enter your OKTA username and password and then click the **Sign In** button.![sign-in-okta](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/sign-in-okta.png) 3. After you sign in, the dictation button will appear and pulsate for a couple of seconds to let you know the app is running. ![startup-ripple-dictation-button-17_0_1](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/startup-ripple-dictation-button-17_0_1.gif) Poor Microphone DetectedIf a built-in or "array" microphone is configured for nVoq Voice, a message stating, "Poor Microphone Detected". will appear after you sign in. Using an array or built-in microphone on your computer could affect your recording quality and impact dictation transcript accuracy. If you have a better microphone connected to your computer that nVoq Voice did not automatically start using, go to the Settings (click the gear icon next to the dictation button) and select it from the Microphone menu. See: [**Settings: Microphone**](https://support.nvoq.com/docs/voice-help-settings#microphone) **You can use your Android or iOS device for a microphone.** To use your Android or iOS device as a microphone you will need to install the nVoq Wireless Microphone app on your device and sign in to the app with your nVoq account (which has the same username as your Okta account). The Wireless Microphone will connect to Voice as long as you sign in with the same username on the same system. [**Click HERE to watch a video**](https://player.vimeo.com/progressive_redirect/playback/1105924156/rendition/1080p/file.mp4?loc=external&signature=3d77b292c97a1b12465ded15e1c7690921d7edac04523ac26b94d1ac3b9ba236)! ## Sign in with Username (nVoq Account) 1. Enter your nVoq username and password and click the **Sign In** button. - Optionally click the eye icon to the right of the Password field to see the password you entered. - If you don't know your nVoq username or password, click the Forgot Password link below the password field. See [**Forgot nVoq Username or Password**](/v1/docs/voice-forgot-password-or-username). ![sign-in-nvoq-17-2-0](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/sign-in-nvoq-17-2-0.png) - *If you enter an incorrect password too many* times, your account may be temporarily locked for 15 minutes. You can either wait 15 minutes and try again with the same password, or reset your password for immediate access. **The *number of times* you can enter an incorrect password before your account is locked is a setting (Maximum Failure) configured at the division level for your organization. If your account has an Administrator Role, the Maximum Failure is automatically set to 5.** - *If your nVoq account is not configured to use dictation (e.g. a shortcut-only account or an admin-only account), an error message that says your account is "forbidden" will display.* 2. If this is your first time signing in you may be taken to a screen that requires you to change your password.![Voice-Windows-change-password-initial-login.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Windows-change-password-initial-login.png) 3. After you sign in, the dictation button will appear and pulsate for a couple of seconds to let you know the app is running. ![startup-ripple-dictation-button-17_0_1](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/startup-ripple-dictation-button-17_0_1.gif) Poor Microphone DetectedIf a built-in or "array" microphone is configured for nVoq Voice, a message stating, "Poor Microphone Detected". will appear after you sign in. Using an array or built-in microphone on your computer could affect your recording quality and impact dictation transcript accuracy. If you have a better microphone connected to your computer that nVoq Voice did not automatically start using, go to the Settings (click the gear icon next to the dictation button) and select it from the Microphone menu. See: [**Settings: Microphone**](https://support.nvoq.com/docs/voice-help-settings#microphone) **You can use your Android or iOS device for a microphone.** To use your Android or iOS device as a microphone you will need to install the nVoq Wireless Microphone app on your device and sign in to the app with your nVoq account. The Wireless Microphone will connect to Voice as long as you sign in with the same username on the same system.  Single Sign-On (SSO) is an authentication method that allows users to sign in to multiple applications and websites with one username and password. nVoq products may be configured to authenticate using Microsoft Entra ID (formerly Microsoft Azure Active Directory) or Okta. Single Sign-On (SSO) lets users access multiple applications with one username and password. nVoq supports SSO with Microsoft Entra ID (formerly Azure AD) or Okta.