--- title: "Account Creation Report" slug: "administrator-help-account-creation" updated: 2024-06-19T14:08:48Z published: 2024-03-06T22:22:29Z canonical: "support.nvoq.com/administrator-help-account-creation" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.nvoq.com/llms.txt > Use this file to discover all available pages before exploring further. # Account Creation Report This report shows user accounts that were created or in which the user first logged in to nVoq Voice or Mobile Voice during a selected date range. ## View & Download the Report 1. On the **organization menu** at the top of nVoq Administrator, select an organization that includes the accounts you want to review. Navigate this menu by using the **Expand All** button to open all organizations, by clicking the **> arrow** next to each organization level to open it, or by typing an organization name in the **Filter****[](https://support.nvoq.com/administrator-help-organization-menu-2)**text field. ![organization-menu](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/organization-menu.png) 2. Go to the **Reports page** either by clicking on the Reports box on the home page OR on the Reports icon in the sidebar. ![sideNav-home-reports-open](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/sideNav-home-reports-open.png) 3. On the Reports page, on the **Report drop-down menu** select **Account Creation**. ![Reports-Report-menu](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Reports-Report-menu.png) 4. Select a **Date Range** (start and end date) for which you want to include results, then click the **Apply** button when you're done. See [**Date Range Picker**](/v1/docs/date-range-picker) for more information.![generic-date-range-picker-open.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/generic-date-range-picker-open.png.png) 1. Under **Date Range For**... - Select the radio button next to **Account Creation Date** to view all ACCOUNTS THAT WERE CREATED during the selected date range. ![Reports-AccountCreation-creation-date](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Reports-AccountCreation-creation-date.png) - Select the radio button next to **First Client Sign In** to view all ACCOUNTS THAT LOGGED IN FOR THE FIRST TIME to nVoq Voice or Mobile Voice during the selected date range. ![Reports-AccountCreation-first-sign-in](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Reports-AccountCreation-first-sign-in.png) 1. Optionally put a checkmark next to **Show Deleted** to include accounts that have been deleted in the results. ![Reports-AccountCreation-show-deleted](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Reports-AccountCreation-show-deleted.png) 2. Click the **refresh icon** in the blue bar to view the report data.  Any change to a filter (in the gray area below the blue toolbar) causes the icon to pulsate once with a red dot. Click on the refresh icon to update the list of items on the page. A retrieval of items within the selected filters starts when the icon is clicked. Once this retrieval starts, it cannot be stopped. *(You do not have to click refresh when using the Search field, which is also in the gray area.)* ![Reports-Refresh-red](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Reports-Refresh-red.png) 3. Optionally, click on the **download icon** in the blue bar to download a comma-separated values (CSV) file of the report data. ![Reports-Download](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Reports-Download.png) ## Account Creation Report Columns **Click on any column header on the page to sort information in ascending or descending order.** ### Username The identification used by the account holder to log in to the client. The accounts listed will include all accounts in the organization selected in the organization menu at the top of the page. - Accounts that have been deleted are listed with the word [deleted] next to the username. ### First Name The account holder's first name. ### Last Name The account holder's last name. ### Status The status of the account holder if in a trial period, deleted, or disabled. This field will be blank if the account does not have one of those three statuses. ### Client Group The group organization to which the account holder belongs. The groups listed will include all groups below the organization selected in the organization menu at the top of the page. ### Creation Date The date that the account was created. ### First Client Sign In The date that the user first logged in to nVoq Voice or Mobile Voice.