---
title: "Admin: Shortcut Types"
slug: "administrator-help-shortcut-types"
updated: 2024-09-19T20:29:28Z
published: 2024-09-19T20:29:28Z
canonical: "support.nvoq.com/administrator-help-shortcut-types"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nvoq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Admin: Shortcut Types

Shortcuts are tasks that a client completes for you.

nVoq Voice and nVoq Mobile Voice can only run "Insert Text" shortcuts.

## Insert

The Insert text shortcut can paste verbiage that users commonly type—a single sentence, many paragraphs, templates, or your name and contact information—directly into the system of record.

- You can also use [**environment variables**](/v1/docs/environment-variables) within the text, to automatically insert things like a user's first or last name or email address within the pasted text.
- For more information about configuring shortcuts, see the [**Shortcut Guide**](/v1/docs/shortcut-guide).
- For examples of how Insert Text shortcuts can be used, see [**Shortcut Examples**](/v1/docs/shortcut-examples).

Environment variables do NOT work for Insert shortcuts in Mobile Voice. (They do work in nVoq Voice.)These may be fixed in Mobile Voice in a future release. If you are interested in using environment variables with Mobile Voice, let us know.

## Insert Template

**This type of shortcut does not run on any current nVoq client.**

Insert Templates open a template that contains bracketed fields that can be navigated with voice commands or button press.

## Open a Web Page

**This type of shortcut does not run on any current nVoq client.**

This type of shortcuts opens a web page in the user's default web browser.

## Open an Application or File

**This type of shortcut does not run on any current nVoq client.**

This type of shortcut can open local files, folders, applications, or other resources on a computer or network.

## Keyboard Automation

**This type of shortcut does not run on any current nVoq client.**

Keyboard Automations simulate keystrokes.

## Workflow Automations

**This type of shortcut does not run on any current nVoq client.**

Workflow Automations automate routine tasks by running a script.

## Related

- [nVoq Shortcuts](/shortcut-guide.md)
- [Environment Variables](/environment-variables.md)