Why are words returning incorrectly?

Be aware of the microphone location on your device, and make sure you don't cover it with your hand while you speak. The microphone is a small pinhole usually on the edge of your device, and there may be more than one. Bring your tablet closer whe...

Mobile Voice was built for clinicians all over the US, but we may not know your local places, facilities, and agencies yet. While these may not return correctly in the beginning, they can be added to your agency’s vocabulary so that you will see a ...

While nVoq makes every effort to protect PHI, we recommend that users of any speech recognition technology follow the HIPAA minimum necessary rule , which states, “Protected health information (PHI) should not be used or disclosed when it is not ...

Continue to dictate as often as possible. Mobile Voice may need some time to get used to your speech patterns. The more you talk to Mobile Voice, the better it understands you. Make sure you enunciate your words clearly (pretend to use your radio ...

nVoq specializes in medical terminology. Topics are updated every 4-6 weeks, at which time new medications and terms are added. If you continue to see misrecognized medical words, please report those to your support team so we can investigate toget...

In general, nVoq dictation does not recognize personal slang. In some cases, nVoq formats the text based on common medical documentation standards and appropriate styles of grammar. Try to use proper terms instead of slang.

If you’re trying to dictate an acronym and it’s not returning correctly, first make sure you say each letter clearly and at the speed of conversation without pausing, like it’s one phrase. Another option is to say “capital” before you say each lett...

Be mindful of what you want to say and speak each word clearly. Mobile Voice needs to hear clear word boundaries, so practice speaking each syllable, especially the ending sounds. If you need to take an extra second or two to think about what you w...

The Mobile Voice speech engine was built with hospice, home health, palliative care, and other post-acute providers in mind so you can use the terminology that supports your patient documentation without having to worry about spelling out complex te...

Be aware of your surroundings. As best as possible eliminate background noise or bring the device closer. Turn off the radio or TV, close the car windows, move away from the fan, find a spot to dictate where you have more privacy…you get the idea! ...