---
title: "Voice for Android: Voice Assistant Sync - PointCare (PREVIEW)"
slug: "voice-android-help-voice-assistant-sync-pointcare"
updated: 2026-05-28T20:08:35Z
published: 2026-05-28T20:08:35Z
canonical: "support.nvoq.com/voice-android-help-voice-assistant-sync-pointcare"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nvoq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice for Android: Voice Assistant Sync - PointCare (PREVIEW)

Sync Voice Assistant with PointCare to pull patient data from PointCare and record visit details with Voice Assistant.

## Sync Patient Visit Data from PointCare to Voice Assistant

### Setup nVoq EHR Sync App

The first time you sync data from PointCare you will need to download, install, and setup the nVoq EHR Sync app. You only need to do this once.

1. **Download the sync app** from the Google Play store. ![Voice-Android-nVoq EHR Sync-app-icon.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-app-icon.png)
2. **Open the nVoq EHR Sync app** and perform the setup steps.
  1. Tap the **Step 1: Grant Overlay Permission** button. ![Voice-Android-nVoq EHR Sync-setup-screen-Step1.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-setup-screen-Step1.png)
  2. This takes you to the Appear on top screen. **Enable the toggle** next to **nVoq EHR Sync**. ![Voice-Android-nVoq EHR Sync-enable-appear-on-top.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-enable-appear-on-top.png)
  3. Tap the **back arrow** to back to the EHR Sync app. ![Voice-Android-nVoq EHR Sync-enabled-appear-on-top-go-back.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-enabled-appear-on-top-go-back.png)
  4. On the sync app screen, tap the button that says **NEXT: Enable Accessibility Service**. ![Voice-Android-nVoq EHR Sync-setup-screen-Step2.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-setup-screen-Step2.png)
  5. This takes you to the Accessibility screen. Tap **Installed apps**. ![Voice-Android-nVoq EHR Sync-Accessibility-installed-apps.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-Accessibility-installed-apps.png)
  6. In the list of Installed apps, tap **nVoq EHR Sync**. ![Voice-Android-nVoq EHR Sync-Accessibility-installed-apps-GRAYED.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-Accessibility-installed-apps-GRAYED.png)
  7. A message will appear letting you know that this is a restricted setting. Tap **OK**. *Note: This step is needed, as the menu option needed for the next steps will not appear unless you tap OK here.* ![Voice-Android-nVoq EHR Sync-Accessibility-installed-apps-restricted-ok.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-Accessibility-installed-apps-restricted-ok.png)
  8. Go to your device home screen and open **Settings**. ![Voice-Android-nVoq EHR Sync-Accessibility-open-Settings.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-Accessibility-open-Settings.png)
  9. On the Settings screen, open **Apps**. ![Voice-Android-nVoq EHR Sync-Accessibility-Settings-Apps.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-Accessibility-Settings-Apps.png)
  10. In the app list, scroll down or use the search feature to locate **nVoq EHR Sync**, then tap the app name. ![Voice-Android-nVoq EHR Sync-Accessibility-Settings-Apps-nvoq.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-Accessibility-Settings-Apps-nvoq.png)
  11. In the App Info for nVoq EHR Sync, **tap the kabab menu** in the upper-right corner. *Note: This menu will not appear unless you tapped OK on the message from step “g”.* ![Voice-Android-nVoq EHR Sync-Accessibility-Settings-AppInfo-kabab.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-Accessibility-Settings-AppInfo-kabab.png)
  12. On the kabab menu, tap **Allow restricted settings**. ![Voice-Android-nVoq EHR Sync-Accessibility-Settings-AppInfo-kabab-allow.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-Accessibility-Settings-AppInfo-kabab-allow.png)
  13. A message appears at the bottom of the screen to let you know that restricted settings have been allowed for nVoq EHR Sync. ![Voice-Android-nVoq EHR Sync-Accessibility-Settings-AppInfo-restricted-settings-allowed.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-Accessibility-Settings-AppInfo-restricted-settings-allowed.png)
  14. Return to **nVoq EHR Sync**. ![Voice-Android-nVoq EHR Sync-return-to-app.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-return-to-app.png)
  15. Tap the button to **Enable Accessibility Serivce** again. ![Voice-Android-nVoq EHR Sync-setup-screen-Step2.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-setup-screen-Step2.png)
  16. This takes you back to the Accessibility screen. Tap **Installed apps**. ![Voice-Android-nVoq EHR Sync-Accessibility-installed-apps.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-Accessibility-installed-apps.png)
  17. In the list of Installed apps, tap **nVoq EHR Sync**.(It should no longer be grayed out.) ![Voice-Android-nVoq EHR Sync-Accessibility-installed-apps-BLACK.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-Accessibility-installed-apps-BLACK.png)
  18. A message appears asking if you want to allow nVoq EHR Sync to have full control of your tablet. This is safe! Tap **Allow**. ![Voice-Android-nVoq EHR Sync-Accessibility-allow-full-control.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-Accessibility-allow-full-control.png)
  19. Return to the nVoq EHR Sync app. You should now see the screen below that says “Setup complete.” You’re now ready to sync data in PointCare to nVoq Voice Assistant! ![Voice-Android-nVoq EHR Sync-setup-complete.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-setup-complete.png)

### Sync from PointCare

Once the nVoq EHR Sync app has been set up, go to PointCare to sync the data.

1. Log into PointCare.
2. On the **rolling calendar screen in PointCare**, the nVoq EHR Sync button will now display on the screen. You can move this button by dragging it. To sync patient data, **nVoq EHR Sync button**. ![Voice-Android-nVoq EHR Sync-widget-button-in-PointCare.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-widget-button-in-PointCare.png)
3. When you tap the buttont an accessibility disclosure dialog is displayed. Tap **Accept & Enable Accessibility** to proceed. The **sync process begins.** ![Voice-Android-nVoq EHR Sync-PointCare-accessibility-permission.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-PointCare-accessibility-permission.png)
4. Syncing begins and will scroll through the pages. This may take several minutes. Do not touch the screen while syncing is happening. ![Voice-Android-nVoq EHR Sync-PointCare-syncing.png](https://cdn.us.document360.io/03b5534a-5f9a-42ce-852d-08bf09105da4/Images/Documentation/Voice-Android-nVoq%20EHR%20Sync-PointCare-syncing.png)
5. When syncing is complete, the syncing message disappears. To see the synced data, [**go to Voice Assistant**](/v1/docs/voice-android-voice-assistant-patient-visits). (It may take up to 30 minutes to see the data in Voice Assistant.)

## Related

- [Voice for Android: Voice Assistant Patient Visits (PREVIEW)](/voice-android-help-voice-assistant-patient-visits.md)