Admin: Account Properties
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Admin: Account Properties

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On the Properties tab of the Edit Account page you can view properties such as the user's last used operating system, or the type of microphone being used. Properties can also be restored to their original settings. 

Accounts-edit-Properties-tab
All properties do not show up automatically for all users. For example, the "Wireless Mic On" property only appears after the user selects the Wireless Mic property in the SayIt client Options menu or enables the Wireless Microphone setting on the nVoq.Voice Settings screen.

 

Restore Account Properties

Ensure that the user is logged out of their account before restoring account properties!

To restore an account property:

  1. Ensure that the user is logged out of the account.
  2. Put a checkmark beside the property that you wish to restore. 

Accounts-Properties-checkbox

  1. Click the Restore Selected button at the bottom right of the page.

Accounts-Properties-Restore-Selected


General Account Properties

Account Id

An account setting from the Zuora billing system. (example: A-00024525)

Account Setting Default

This setting tells you whether or not the user has changed their time zone from the default setting in the administrator console. The default setting is Denver - Mountain. (example: false)

Advanced Paste

"True" indicates that this setting is turned on (enabled) for the user either in SayIt / AgentAssist or in nVoq.Administrator. When Advanced Paste is on, dictation transcripts or shortcut text appears where the cursor is when the hotkey is released. Advanced Paste uses the Windows Paste function to copy the contents of the clipboard into an application. This feature is used when a user pastes text (either via dictation or shortcut) into certain applications, such as on a Remote Desktop session. This setting can be configured in nVoq.Administrator (on the Organizations page at the Group level under SayIt or AgentAssist client Options) or in the SayIt / AgentAssist client on the Options menu. (example: true)

Aos Subscription Id   

This property is a Zuora billing system ID and is added when the Accuracy Optimization (AOS) is purchased for the account. (example: S-00061468)

At Capacity

A single user account can only have a certain number of jobs running on it simultaneously, and if this property shows "True" this user has the maximum number of jobs that are allowed. This may occur a Fast Dictation user having submitted a series of dictations and consuming the maximum number of active jobs that the dictation servers can process at one time, or it may also present if there are profile building jobs (like sentence modeling, vocabulary, etc.) running on the user account when a user submits a dictation using Fast Dictation. Fast Dictation jobs are not queued, so the system limits the number of jobs per user so that one person does not consume all available resources. (example: false)

Automatic Spacing

If "True", this indicates that Automatic Spacing is enabled for this user. When enabled, Automatic Spacing automatically adds a space after each dictation or shortcut text. This setting can be enabled or disabled in nVoq.Administrator on the Organizations page at the Group level, or by the user on the Options menu in the SayIt or AgentAssist client. (example: true)

 Auto Profile

This property indicates that the user account will automatically store acoustic information from dictations to "learn" the user's voice and pronunciations and help increase dictation accuracy. This setting is enabled by default and cannot be disabled.

Auto Sign In

If "True", the Auto Sign In setting on nVoq.Voice is enabled. This setting is enabled in nVoq.Voice by default.

 Average R M S Energy

"RMS" stands for "Root Mean Square". Average RMS Energy is perceived loudness of the audio signal. (example: 402.6301666591698)

Did you know...     
RMS is used to characterize the “average” of a continuous varying signal, like audio. Between the minimum (the quietest sections of the audio) and the loudest section (the peak) is where the RMS value can be found.
Create Desktop Icon

If "True", this indicates that the user has created a desktop shortcut for launching the SayIt or AgentAssist client. The ability to present this option to the user is configured in nVoq.Administrator on the Organizations page at the Group level under SayIt or AgentAssist client Options. When enabled for the group, the user is presented with the option to add a desktop shortcut. If the user elects to do so, this property will show "True". 

Diagnostics Mode

If "True", TRACE level logging is enabled for the user. This will enable extra debugging information to be written to the log, and the log will be automatically collected in nVoq.Administrator when the user logs out of the dictation/shortcut client.  This can be enabled on the nVoq.Administrator Logging page.

Diagnostic Mode Endtime Millis

This is the date (displayed in Unix time in milliseconds) that diagnostic logging will end (or last ended) for the account. If logging was disabled (as opposed to expired), this will say 0.
(example: 1462116066936, which converts to Sun May 01 2016 09:21:06 GMT-0600)
You can convert a millisecond value to a date string at https://www.epochconverter.com/ 

Did you know...     
Unix time is the number of seconds that have elapsed since 00:00:00 Thursday, 1 January 1970, Coordinated Universal Time (UTC), minus leap seconds. Unix time in milliseconds is the most preferable format for date-times for the API as it is the most portable.

First Login

This is the date (displayed in Unix time in milliseconds) since the first time the user logged in to a dictation/shortcut client. (example: 1461873065634, which converts to Thu Apr 28 2016 13:51:05 GMT-0600)
You can convert a millisecond value to a date string at https://www.epochconverter.com/

Did you know...     
Unix time is the number of seconds that have elapsed since 00:00:00 Thursday, 1 January 1970, Coordinated Universal Time (UTC), minus leap seconds. Unix time in milliseconds is the most preferable format for date-times for the API as it is the most portable.

Font Name

This is the name of the font that is configured in the SayIt or AgentAssist client. The user must change at least one font setting from the default in order to see this property. This setting is applied to the font in the SayIt or AgentAssist window's text area, in the Popup Shortcut menu, and in the Microphone Setup recording text. The font setting is NOT applied to text that is inserted into other desktop applications. (example: Tekton Pro Ext)

Font Size

This is the size of the font that is configured in the SayIt or AgentAssist client. The user must change the font from the default in order to see this property. This setting is applied to the font in the SayIt or AgentAssist window's text area, in the Popup Shortcut menu, and in the Microphone Setup recording text. The font setting is NOT applied to text that is inserted into other desktop applications. (example: 18)

Font Bold

This is whether or not the font configured in the SayIt or AgentAssist client is bold. The user must change at least one font setting from the default in order to see this property. This setting is applied to the font in the SayIt or AgentAssist window's text area, in the Popup Shortcut menu, and in the Microphone Setup recording text. The font setting is NOT applied to text that is inserted into other desktop applications. (example: false)

Font Color Blue Intensity

The is the level of blue in the color configured for the SayIt or AgentAssist font. It represents the "B" in the RGB color code. The user must change at least one font setting from the default in order to see this property. This setting is applied to the font in the SayIt or AgentAssist window's text area, in the Popup Shortcut menu, and in the Microphone Setup recording text. The font setting is NOT applied to text that is inserted into other desktop applications.(example: 51)

Did you know...
RGB (red, green, blue) refers to a system for representing the colors to be used on a computer display. Red, green, and blue can be combined in various proportions to obtain any color in the visible spectrum. Levels of R, G, and B can each range from 0 to 100 percent of full intensity. Each level is represented by the range of decimal numbers from 0 to 255 (256 levels for each color).

Font Color Green Intensity

The is the level of green in the color configured for the SayIt or AgentAssist font. It represents the "G" in the RGB color code. The user must change at least one font setting from the default in order to see this property. This setting is applied to the font in the SayIt or AgentAssist window's text area, in the Popup Shortcut menu, and in the Microphone Setup recording text. The font setting is NOT applied to text that is inserted into other desktop applications.(example: 102)

Did you know...
RGB (red, green, blue) refers to a system for representing the colors to be used on a computer display. Red, green, and blue can be combined in various proportions to obtain any color in the visible spectrum. Levels of R, G, and B can each range from 0 to 100 percent of full intensity. Each level is represented by the range of decimal numbers from 0 to 255 (256 levels for each color).
Font Color Red Intensity

The is the level of red in the color configured for the SayIt or AgentAssist font. It represents the "R" in the RGB color code. The user must change at least one font setting from the default in order to see this property. This setting is applied to the font in the SayIt or AgentAssist window's text area, in the Popup Shortcut menu, and in the Microphone Setup recording text. The font setting is NOT applied to text that is inserted into other desktop applications.(example: 0)

Did you know...
RGB (red, green, blue) refers to a system for representing the colors to be used on a computer display. Red, green, and blue can be combined in various proportions to obtain any color in the visible spectrum. Levels of R, G, and B can each range from 0 to 100 percent of full intensity. Each level is represented by the range of decimal numbers from 0 to 255 (256 levels for each color).

Font Italic

This is whether or not the font configured in the SayIt or AgentAssist client is italic. The user must change at least one font setting from the default in order to see this property. This setting is applied to the font in the SayIt or AgentAssist window's text area, in the Popup Shortcut menu, and in the Microphone Setup recording text. The font setting is NOT applied to text that is inserted into other desktop applications. (example: false)

Hands Free

If "True", this indicates that the user has Hands Free turned on (checked) on the Options menu in the SayIt or AgentAssist client. If it doesn't show up at all, it has never been enabled. If the user disables it, this property appears as "False".  The Hands Free feature allows users to record dictation and run voice shortcuts "hands free" by saying a keyword phrase. This feature is added to the user's Options menu when the Voice Shortcuts box is checked on the Accounts page in nVoq.Administrator, but is disabled by default and must be turned on by the user on the Options menu. (example: false)

 Items per Page (Items_per_page)

This property shows the number of item lines of information that is presented per page in nVoq.Administrator. This setting is configurable in the nVoq.Administrator Settings. (example: 100)

Java Architecture

This property will either show "32" or "64" depending on if the JRE (Java Runtime Environment) the user is running is 32-bit or 64-bit. (example: 64)

Java Version

This property shows the version of Java that the SayIt or AgentAssist client is running on the user's computer, such as 1.8.0_131-b11, which indicates that this is Java™ SE Development Kit 8, Update 131, Build 11. (example: 1.8.0_191-b12)

Java V M Version

This property shows the Java  Virtual Machine (JVM) version. The JRE (Java Runtime Environment) is comprised of a JVM along with java runtime libraries to execute java programs, like SayIt.  The JVM is the byte code interpreter. It is platform dependent. It is a specification that provides runtime environment in which java bytecode can be executed. (example: 25.191-b12)

Last Mic Boost

Some microphones have "boost" which amplifies the signal of the microphone. If this property is available and enabled by the Microphone Setup Wizard, the Last Mic Boost will be listed as "True". The user needs to have completed the Microphone Setup Wizard in order for this to be listed. (example: false)

Last Mic Gain

This indicates the amount that the SayIt or AgentAssist is going to increase the amplitude of an input signal based on the user's recording from the Microphone Setup Wizard. The maximum is 1. If using the Wireless Microphone app, gain is handled by the iPhone or Android device, and this property will show  -1.0. The user needs to have completed the Microphone Setup Wizard in order for this to be listed.  (example: 1.0)

Did you know... 
"Gain" is the input level of the audio recordings ("volume" is the output level).

Last Mic Gain Control Found

"True" indicates that the Microphone Setup Wizard (MSW) was able to find and control the gain control for the microphone that is being used with the SayIt or AgentAssist client. The user needs to have completed the Microphone Setup Wizard in order for this to be listed. (example: true)

Did you know... 
"Gain" is the input level of the audio recordings ("volume" is the output level).

Last Mic Mixer Name

This property reports name of the user's current audio recording device (microphone). (example: Plantronics Blackwire C210 M)
TIP: You do not want to see something like, "Microphone Array" here, as this likely indicates that the user was recording with the computer's internal microphone. 

  • If using SayIt the user needs to have completed the Microphone Setup Wizard in order for this to be listed. 
  • If the user is using the nVoq Wireless Microphone app with their iPhone or Android device you will see "Wireless Microphone" here. Note that if the user has both an Android and an iOS device, there is currently no way to tell from this property which was last used or is currently being used. 
  • If using nVoq.Voice the default microphone setting on that application is "Default microphone" and you will see that listed here. The default microphone is the microphone set as the default for the user's computer, and there is no way to tell what type of microphone that is from this property in this case.

Last Mic RMS

"RMS" stands for "Root Mean Square". With audio, the signal value (amplitude) is squared, averaged over a period of time, then the square root of the result is calculated. The result is a value, that when squared, is related (proportional) to the effective power of the signal. RMS of a signal is a value used to calculate average (or continuous) power. The user needs to have completed the Microphone Setup Wizard in order for this to be listed. (example: 936.6552011929526)

Did you know... 
RMS is used to characterize the “average” of a continuous varying signal, like audio. Between the minimum (the quietest sections of the audio) and the loudest section (the peak) is where the RMS value can be found.
Last Request IP

This is the host and location of the user's last SayIt or AgentAssist log in. (example: 50.225.155.194)

Did you know... 
An Internet Protocol address (IP address) is a numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication. It's a network address for your computer so the Internet knows where to send you emails, data, and pictures of cats.

Last Shortcut Add Time

This is the date (displayed in Unix time in milliseconds) since the last account shortcut was created (either in SayIt or AgentAssist or nVoq.Administrator).(example: 1541602987605, which converts to Wed Nov 07 2018 08:03:07 GMT-0700)
You can convert a millisecond value to a date string at https://www.epochconverter.com/

Did you know...
Unix time is the number of seconds that have elapsed since 00:00:00 Thursday, 1 January 1970, Coordinated Universal Time (UTC), minus leap seconds. Unix time in milliseconds is the most preferable format for date-times for the API as it is the most portable.

Last Substitution Add Time

This is the date (displayed in Unix time in milliseconds) since the last organization substitution was added to the user's organization. (example: 1557941259117, which converts to Wed May 15 2019 11:27:39 GMT-0600)
You can convert a millisecond value to a date string at https://www.epochconverter.com/

Did you know...
Unix time is the number of seconds that have elapsed since 00:00:00 Thursday, 1 January 1970, Coordinated Universal Time (UTC), minus leap seconds. Unix time in milliseconds is the most preferable format for date-times for the API as it is the most portable.

Launch On Startup

If "True", the Launch on Startup setting on nVoq.Voice is enabled. This setting is enabled in nVoq.Voice by default.

MSW Completed Once

If "True", this user has completed the Microphone Setup Wizard (MSW) at least once. Reset this property to "force" the user to complete the MSW again in order to re-calibrate the microphone recording level. (example: true)

Note Assist Shortcut Hot Key

This property lists the keyboard key that is configured to open the Note Assist window in nVoq.Voice. This property is only listed if the user has changed the default hotkey (BACK_QUOTE) to something else. If a modifier key is used along with another key (for example, the Ctrl key with the F1 key), the modifier key will be listed under Note Assist Shortcut Hot Key Modifiers.

Note Assist Shortcut Hot Key Modifiers

This lists the modifier key (if any) that the user has configured --along with another key-- to open the Note Assist window in nVoq.Voice. A modifier key is a special key on a computer keyboard, like the Alt key, the Shift key, or the Control (Ctrl) key, that temporarily modifies the normal action of another key when pressed together. For example, the Ctrl key when pressed with the C key will copy. In that example, the Control key is the "modifier key". The Note Assist Shortcut Hot Key Modifiers property is only listed if the user has changed the default hotkey. If the user has chosen only one key for the hotkey (such as F10 with no modifier key), this property will be blank.

N Voq Client App Type

This property lists whether the SayIt client was last launched from an executable file (.exe) or from Java Web Start (.jws). Launching the SayIt client will automatically post this property to the account.(example: nVoqClient.exe or nVoqClient.jws)

N Voq Client Exe Last Use

This property lists the date and time that the executable file was last used to launch the SayIt client. The timestamp lists the hour in 24-hour format, followed by minutes and seconds. This is updated each time the user launches the client from the executable file. The time displays in the client user's timezone. (example: 07/15/2019 10.18.24)

N Voq Client Jws Last Use

This property lists the date and time that Java Web Start was last used to launch the SayIt or AgentAssist client. The timestamp lists the hour in 24-hour format, followed by minutes and seconds. This is updated each time the user launches the client from Java Web Start. The time displays in the client user's timezone. (example: 07/15/2019 14.01.09)

N Voq Voice Version

This is the version number of the nVoq.Voice client. This is the same as the version number shown in the About screen in the client itself. (example: 15.2.0)

Organization

This is the group level organization to which the account belongs. If the account does not have client access, you do not see this property. (example: Analysts.Boulder (Group)) 

O S Name

This property lists the name of the computer Operating System (OS) on which the user is running the SayIt or AgentAssist client. (example: Windows 10)

O S Version

This property lists the version of the computer Operating System (OS) on which the user is running the SayIt or AgentAssist client. (example: 10.0)

PTT Hot Key Modifiers

This lists the modifier key (if any) that the user has configured --along with another key-- to record dictation in SayIt and nVoq.Voice. A modifier key is a special key on a computer keyboard, like the Alt key, the Shift key, or the Control (Ctrl) key, that temporarily modifies the normal action of another key when pressed together. For example, the Ctrl key when pressed with the C key will copy. In that example, the Ctrl key is the "modifier Key. The PTT Hot Key Modifiers property is only listed if the user has changed the default hotkey from the setting configured for the group in the administrator console. If the user has chosen only one key for the hotkey (such as F10 with no modifier key), this property will be blank. 

Recognizer Type

The voice shortcut matching recognition engine. (example: Nuance)

Record Hotkey

This property lists the keyboard key that is configured to record dictation in SayIt and nVoq.Voice. The Record Hotkey property is only listed if the user has changed the default hotkey from the setting configured for the group in the administrator console. If a modifier key is used along with another key (for example, the Ctrl key with the F1 key), the modifier key will be listed under PTT Hot Key Modifiers. 

Retain Audio Duration

This is how long audio from shortcuts and dictations is stored in the Administrator console for review on the Review & Correct page. It's set on the Organizations page at the Group level. The default value is 365 days. (example: 365)

Retain Text Duration

This is how long text from shortcuts and dictations is stored in the Administrator console for review on the Review & Correct page. It's set on the Organizations page at the Group level. The default value is 365 days. (example: 365) 

Run as Admin

If "True", this user is running SayIt with administrator on their Windows computer. This may be necessary if the user has problems getting SayIt to paste text into a third-party application (like an EMR) may be caused by a permission issue (the other application may be running at a higher administrator level than SayIt and won't let SayIt paste into it). Running SayIt "as an administrator" allows the SayIt client to be able to interact with the software and paste text. 

SayIt License Accepted ##.#.##

If "True", this user has accepted the SayIt or AgentAssist client license agreement for the specified version number (i.e. 12.1.00). Requiring the license agreement is a Tenant level setting (Require EULA). 

SayIt Vision Enabled

If "True", this user had Vision Shortcuts (formerly known as "SayIt Vision") enabled. Vision Shortcuts used shape and character image recognition to "see" things like check boxes, text fields, and labels on a SayIt or AgentAssist client user's screen. This feature has since been retired, but the account property will still be listed for existing accounts that had the feature enabled.

Select and Say Enabled

If "True", this user has Select and Say turned on (checked) on the Options menu in the SayIt client. Select and Say is a staging window that allows you open and navigate a template, insert dictation and shortcut text, and finalize the transcript before entering it into your target application.

Selected Topic

This is the dictation topic set by the user in nVoq.Voice or nVoq.Mobile Voice. This is only saved as an account property if the topic is changed by the user from the default. 

  • The default topic for nVoq.Voice is the topic set for the group in the administrator console. The user can change the dictation topic on the Settings screen of nVoq.Voice. This does not affect the dictation topic used in SayIt.
  • The default topic for nVoq.Mobile Voice is Home Healthcare and Hospice (even if the topic set for the group is something different). The user can change the dictation topic in the Keyboard Settings. This does not affect the dictation topic used in SayIt.

Session Timeout (Session_timeout)

This property will show either 15 or 30, which is the length of inactivity (in minutes) after which the user is automatically logged out of nVoq.Administrator. This setting is configurable in the nVoq.Administrator Settings.

Shortcut Always On Top

If "True", this user has the "Shortcuts Always On Top" option checked on the Shortcuts menu in the SayIt or AgentAssist client. When enabled, the My Shortcuts window will stay on top of all the other windows on the user's desktop. 

Shortcut Hotkey

This property lists the keyboard key that is configured to record voice shortcuts. The Shortcut Hotkey property is only listed if the user has changed the default hotkey (in the SayIt or AgentAssist client on the Shortcuts menu) from the setting configured for the group in nVoq.Administrator. If a modifier key is used along with another key (for example, the Ctrl key with the F1 key), the modifier key will be listed under "Shortcut Hotkey Modifiers". 

Shortcut Hotkey Modifiers

This lists the modifier key (if any) that the user has configured --along with another key-- to record voice shortcuts in SayIt. A modifier key is a special key on a computer keyboard, like the Alt key, the Shift key, or the Control (Ctrl) key, that temporarily modifies the normal action of another key when pressed together. For example, the Ctrl key when pressed with the C key will copy. In that example, the Ctrl key is the "modifier Key. The Shortcut Hotkey Modifiers property is only listed if the user has changed the default hotkey from the setting configured for the group in the administrator console. If the user has chosen only one key for the hotkey (such as F10 with no modifier key), this property will be blank. 

Show Options Dialog

This property refers to the options window that appears when a user logs in to SayI or AgentAssist and asks if he or she wants to create a desktop shortcut to launch the client. In order for this property to appear in the Account Properties list:

  1. The "Desktop Shortcut" group setting on the Organizations page Client Settings tab must be set to "Prompt user install".
  2. The user must have seen the dialog. 
  • A setting of "True" indicates that the user has seen the dialog and opted to "Show this dialog again". The dialog will appear the next time the user logs in to SayIt / AgentAssist.
  • A setting of "False" indicates that the user has seen the dialog but did NOT opt to show the dialog again, and therefore it will not appear again.
  • Restoring this property will force the dialog to appear again the next time the user logs in to SayIt / AgentAssist (as long as the Desktop Shortcut setting is configured for the group to prompt user install).

Show Paste History

This property indicates whether or not Show Paste History is enabled for this user. Show Paste History allows you to configure the SayIt or AgentAssist client window to be used as a notepad by only adding text to the text area when the cursor is in the field. When enabled (true) dictation and Insert shortcut text appears in the main SayIt window. The setting is configured by the user on the SayIt Options menu, or  on the Accounts page in nVoq.Administrator.

Talk Ahead Paste Enabled

Talk Ahead Paste allows you to press the dictation or shortcut hotkey, dictate or use a shortcut that inserts text, and advance the cursor to the next text field without having to wait for the results. If enabled, this setting will be listed as "true". There are some known limitations when using Talk Ahead Paste on a Mac. See Talk Ahead Paste on the Options Menu page of the SayIt Help.

Tenant

This is the name of the tenant to which the user belongs. The tenant name is configured on the Tenants page at the system level in nVoq.Administrator. (example: nVoq.Training)

Tenant Db

This is a more human-readable form of the Tenant UUID created by the database that is used in log messages and also in API requests.  (example: nvoq_training_tenant)

Tenant UUID

A universally unique identifier (UUID) is created by the database and used to identify a specific tenant in a computer system. It's used to ensure that tenant settings and configurations are propagated to the user. (example: IK_Isi4UcD3DQYBAQIhBBA)

Upload Client Log Mode

Upload Client Log Mode is enabled when client logs are requested from the server. Logs are requested in nVoq.Administrator on the Logging page or from the SayIt or AgentAssist client from the expanded help menu.

Voice Paste Delay

This is the paste delay property saved from nVoq.Voice and is the amount of time in milliseconds that nVoq.Voice will delay the paste action into the target application. This property will only appear in the account properties if the user has changed the Paste Delay setting from the default (30 ms). (example: 50)

Voice Shortcuts Enabled

This property indicates whether or not voice shortcuts have been enabled in SayIt for the user. Voice shortcuts can be enabled or disabled in nVoq.Administrator on the Add or Edit Account page under Options (Voice Shortcuts checkbox). 

Voice Speech Bubble

This property indicates whether or not the dictation speech bubble is enabled in nVoq.Voice. This property appears only if the speech bubble setting was modified from the default setting. The setting is on ("true") by default but can be disabled or re-enabled in the nVoq.Voice Settings.

Voice Wmic Computer Name

In 17.0.1 and earlier versions of nVoq.Voice, changing the "Wireless Microphone Computer" name in the Voice Settings from something other than the default would create this account property. The account property could also be created if the Wireless Microphone had been used with SayIt prior to signing in to a 17.0.1 or earlier version of nVoq.Voice. In the 17.1.0 release, this account property was deleted, and changing the Wireless Microphone Computer name in the Voice settings no longer creates an account property. However, it's possible that this property will still be listed after a system upgrade to 17.1.0 if the user modifies the Wireless Microphone Computer name again in Voice prior to upgrading their client to the 17.0.1 version. If you see this property in a user account you can clear it manually by putting a checkmark beside it and clicking the Restore Selected button at the bottom of the screen.

Voiceless Shortcut Hotkey

The user's Popup Shortcut Hotkey will be listed here. This property only appears after the hotkey has been changed from the default (F4) at least once. The property remains in the list even if the hotkey is changed back to the default (F4). Changing the hotkey in SayIt will also change it in nVoq.Voice, and vice versa.

Voiceless Shortcut Hot Key Modifiers

A modifier key is a key that modifies the action of another key when the two are pressed together. Common modifier keys include Shift, Control, Alt, Command, Option, and Function. If the user selects a modifier key to be used in conjunction with another key as their Popup Shortcut hotkey (for example, Alt + Q), this property will list the modifier key selected. If the user has chosen only one key for the hotkey (such as F10 with no modifier key), this property will be blank. This property only appears along with the Voiceless Shortcut Hotkey property after the default hotkey for Popup shortcuts has been changed. 

WebSocket Enabled

This property indicates whether or not WebSocket dictations (a.k.a. "Fast Dictation") have been enabled for the user.  WebSocket dictations can be enabled or disabled in nVoq.Administrator on the Accounts page under Options (Fast Dictation checkbox). They may also be enabled or disabled by the user on the SayIt Diagnostics window, which is available under the expanded Help menu.
Wireless Mic Enabled

THIS IS NOT AN ACCOUNT PROPERTY. This is the group organization property that gives users in the group the ability to use the Wireless Mic apps with the SayIt client. When enabled on the Organizations page for a group, the Wireless Microphone setting appears on the SayIt Options menu. (This property has nothing to do with the Wireless Mic setting for Voice.)

Wireless Mic On
This property is listed as "TRUE" if the user has the Wireless Microphone setting toggled on in the nVoq.Voice Settings menu OR in if the user has the option checked (enabled) on Options menu in SayIt/AgentAssist. (When this option is checked in the Options menu in SayIt, "Wireless Microphone" will appear as a possible recording device in the Microphone Setup Wizard.)

  • You can look at the Last Mic Mixer Name account property to see if the Wireless Microphone app was used as the last recording device OR look at the Timeline tab on the Review & Correct page to see which microphone was used for a specific dictation.
  • Note you will see account properties for both Android Wireless Mic and iOS Wireless Mic if the user has used both with the same account.

 

 

iOS nVoq.Wireless Microphone Account Properties

The following account properties are available for customers using the iOS Wireless Microphone app. 

W Mic Device Model

This is the model number of the iOS device on which the Wireless Microphone app is installed (example: iPhone 6S).

This property may list the device code type or "machine ID" instead of the device product name. For example, a user with an iPhone 11 may have this property listed as "iPhone12,1" instead of "iPhone 11". The account property will be updated with the correct information when the user signs in on the 16.1.00 version of the iOS Wireless Microphone app.

W Mic Device Name

This is the name of the device on which the Wireless Microphone app is installed (example: Angie's iPhone). 

W Mic Device Type

This is the type of iOS device on which the Wireless Microphone app is installed (example: iPhone).

W Mic i O S Version

This is the version number of the operating system running on the iOS device (example: 12.2).

W Mic Gain Volume

This setting, used to save user-input gain volume, was set by a slider on the Settings screen in the app which has since been removed.

W Mic Match Shortcut Time

This is the length of time after tapping the voice shortcut button that the app will automatically stop recording (and run a shortcut). It is set to 3 seconds by default. This property will only show up in the Account Properties list if the user changes the Voice Shortcut Timeout on the Settings screen of the app (example: 2.8000001907348633).

W Mic Ogg Compression

This setting, which was removed from the iOS Wireless Microphone settings screen in the 15.0.00 release, configured the compression of recordings. Originally a scale from 1 to 10, compression is now set for all users at 1 (most compression) to reduce bandwidth used. The property is no longer posted to properties from the account, but in the past this property would appear in account properties if the user changed it from the previous default setting (which was 5). Though the old user-set property may still appear listed for the account, all who are using the latest version of the app have their compression set at 1.

W Mic Shortcut Button First (Second, Third, or Fourth)

These properties indicate the name of the shortcut (if any) that is assigned to one of the four shortcut buttons on the dictation screen of the iOS app. Note that if the person uses the Wireless Mic app on both an Android and an iOS device, there could be different shortcuts assigned to these buttons on each type of device. 

W Mic Version

This is the version number of the Wireless Microphone app that is installed on the device (example: 14.1.00.40.1).

 

Android nVoq.Wireless Microphone Account Properties

The following account properties are available for customers using the Android Wireless Microphone app. 

Android w Mic Android Version

This is the version number of the operating system running on the Android device (example: 9).

Android w Mic Device Product Model

This is the model number of the Android device on which the Wireless Microphone app is installed (example: Google Pixel 2).

Android w Mic S D K Version

The Software Development Kit platform (example: 28).

Android w Mic Version Code

This is the version number of the Wireless Microphone app that is installed on the device (example: 14100047).

Android w Mic Version Name

This is the also version number of the Wireless Microphone app that is installed on the device (example: 14.1.00 build 47).

Android w Mic Match Shortcut Time

This is the length of time after tapping the voice shortcut button that the app will automatically stop recording (and run a shortcut). It is set to 3 seconds by default. This property will only show up in the Account Properties list if the user changes the Voice Shortcut Timeout on the Settings screen of the app (example: 4.899998).

Android w Mic Ogg Compression

This setting, which was removed from the Android Wireless Microphone settings screen in the 15.2.00 release, configured the compression of recordings. Originally a scale from 1 to 10, compression is now set for all users at 1 (most compression) for all users to reduce bandwidth used. The property is no longer posted to properties from the account, but in the past this property would appear in account properties if the user changed it from the previous default setting (which was 1). Though the old user-set property may still appear listed for the account, all who are using the latest version of the app have their compression set at 1.

Android W Mic Shortcut Button (First, Second, Third, or Fourth)

These properties indicate the name of the shortcut (if any) that is assigned to one of the four quick access shortcut buttons on the dictation screen of the Android app. Note that if the person uses the Wireless Mic app on both an Android and an iOS device, there could be different shortcuts assigned to these buttons on each type of device.

To restore this account property back to the default setting, both this AND the corresponding "Android W Mic Shortcut I D" (First, Second, Third, or Fourth) need to be selected before clicking the Restore Selected button at the bottom of the page.

Android W Mic Shortcut I D (First, Second, Third, or Fourth)

These properties indicate the numerical shortcut ID of the shortcut that is assigned to one of the four quick access shortcut buttons (if any) on the dictation screen of the Android app. A zero indicates that no shortcut is assigned to the button. Note that if the person uses the Wireless Mic app on both an Android and an iOS device, there could be different shortcuts assigned to these buttons on each type of device. 

To restore this account property back to the default setting, both this AND the corresponding "Android W Mic Shortcut Button" (First, Second, Third, or Fourth) need to be selected before clicking the Restore Selected button at the bottom of the page.

 

Android nVoq.Mobile Voice Account Properties

Dictation Keyboard Android Version

This is the version number of the operating system running on the Android device (example: 7.1.1).

Dictation Keyboard Device Product Model

This is the model number of the Android device on which the Wireless Microphone app is installed (example: samsung SAMSUNG-SM-T377A).

Dictation Keyboard S D K Version

The Software Development Kit platform (example: 25).

Dictation Keyboard Topic

This is the dictation topic set on the keyboard app. The default topic for the app is "Home Healthcare and Hospice" but the user can change the topic on the Keyboard Settings screen of the app. The topic assigned in nVoq.Administrator on Organizations page at the group level does not affect the topic on the keyboard. "Home Healthcare and Hospice" is the same topic as "General Medicine". (Note that this property is only saved as an account property if the topic is changed by the user from the default setting in the app.)

Dictation Keyboard Version Code

This is the version number of the Wireless Microphone app that is installed on the device (example: 14100041).

Dictation Keyboard Version Name

This is the also version number of the Wireless Microphone app that is installed on the device (example: 14.1.00 build 41).

Dictation Keyboard Voice Compression

This setting, which was removed from the Mobile Voice Keyboard Settings screen in the 15.1.00 release, showed the setting configured by the user on the Voice Compression slider of the app. The possible values were from 1 (maximum compression) to 10 (minimum compression).   In 15.1.00 the setting of 1 (maximum compression) was hard coded for all usersNote that if a user had changed this setting to anything other than "1" prior to the 15.1.00 upgrade, this account property will continue to say whatever the user set the property to, even though they are using a setting of "1". Compressed audio consumes less network data of the user's data plan.

Dictation Keyboard Subscription Method

This setting, which was removed from the Mobile Voice Keyboard Settings screen in the 15.1.00 release, showed whether dictations on the keyboard would return as HYPOTHESISTEXT or STABLETEXT.  All users on the 15.1.00 release or later have "HYPOTHESISTEXT" setting hard coded , regardless of any change that they may have made to this setting prior to this. Note that if a user had configured this setting to use "STABLETEXT" prior to the 15.1.00 upgrade, their Dictation Keyboard Subscription Method account property will continue to say "STABLETEXT" in the administrator console even though they are now using HYPOTHESISTEXT.  

This setting was for the keyboard only and has nothing to do with the HYPOTHESIS  or STABLETEXT setting (e.g. "Direct Text" in SayIt) in the client/nVoq.Administrator for the account.

Dictation Keyboard Alternate Threshold

This setting, which was removed from the Mobile Voice Keyboard Settings screen in the 15.1.00 release, configured the minimum setting for displaying alternates. All users on the 15.1.00 release or later have the default setting of "1" hard coded , regardless of any prior change that they may have made to this setting. A setting of 1 means alternates will appear in a drop-down list if there is at least one alternative available from the dictation server for that word/phrase. This setting works in conjunction with the Dictation Keyboard Alternate Words property. 

Dictation Keyboard Alternate Words

This setting, which was removed from the Mobile Voice Keyboard Settings screen in the 15.1.00 release, configured the maximum number of words/phrases that would be displayed within a drop-down list if the dictation engine does not clearly understand words or phrases that are dictated. All users on the 15.1.00 release or later have the default setting of 5 hard coded, regardless of any prior change that they may have made to this setting. A setting of 5 means that up to five alternates may appear in the drop-down list, but fewer will be listed if fewer are available. This setting works in conjunction with the Dictation Keyboard Alternate Threshold property. 

Dictation Keyboard Suggestions URL

This account property shows a link to the text file that includes a user's predictive typing suggestions. The file is saved every hour and when a user signs out of the keyboard.