What should I do about words formatted incorrectly?

If words or phrases are returning, but the formatting is just wrong (for example, if clinicians are seeing "Brookdale memory care" and you want them to see "Brookdale Memory Care") you can create a substitution to add customized formatting to your transcript. Substitutions can customize how text is returned in a dictation transcript, such as an abbreviation, an acronym, or special capitalization. They can also be used to correct some types of problems in dictation transcripts, or even to insert text into your dictation transcript.