Mobile Voice Latency on Microsoft Sign In
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Mobile Voice Latency on Microsoft Sign In

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Issue:

When I try to type my credentials for Microsoft to log in to the nVoq.Mobile Voice keyboard, it takes a few seconds for each key press to be accepted.

woman-typing-on-tablet

This can happen if if the Microsoft login screen opens in the "Samsung Internet" browser.

 

What to do:

Make your default browser something other than Samsung Internet.

  1. Go to the Settings on the tablet by clicking on the settings icon.

MicrosoftLatency-Settings-icon

 

  1. Under Settings go to Apps.

MicrosoftLatency-Settings-Apps

 

  1. Select the Samsung Internet application.

MicrosoftLatency-Apps-SamsungInternet

 

  1. On the Samsung Internet app page select the Browser app setting:

MicrosoftLatency-SamsungInternet-Browser

 

  1. On the Browser app page select a different browser (like Chrome for example) as default rather than Samsung Internet.

MicrosoftLatency-Browser-NOT-Samsung

 

  1. Now go back to the Mobile Voice application and try to login with the Microsoft credentials again. This time there should be no latency with the keystrokes.