What should I do about names not returning correctly?

While nVoq makes every effort to protect PHI, we recommend that users of any speech recognition technology follow the HIPAA minimum necessary rule, which states, “Protected health information (PHI) should not be used or disclosed when it is not necessary to satisfy a particular purpose or carry out a function”. Not dictating PHI will not only meet these federal requirements under HIPAA, but will also reduce concerns regarding poor accuracy that result from unique name spellings. In most cases if you are dictating into an EHR you have already identified the patient and do not need to dictate PHI.

nVoq dictation was built for clinicians all over the United States, but may not know your local place, facility, and agency names yet. While these may not return correctly in the beginning, they can be added to your agency’s vocabulary so that you will see a much better return when your clinicians dictate them in the future. Everyone benefits from the addition of these local terms that may not be familiar to nVoq dictation.