Note Assist Usage Summary Report

The Note Assist Usage Summary report shows the number of audits run by a user account in nVoq Voice or nVoq Mobile Voice.

Report statistics include:

• The name of each audit run by an individual user.
• The number of times each audit was initially run by an individual user.

The report does not include usage information for disabled or deleted users, even if they have run Note Assist in the past.

The report does not include usage information for batch audits.

View & Download the Report

1. On the organization menu at the top of nVoq Administrator, select an organization for which you want to view product usage information.
   Navigate this menu by using the Expand All button to open all organizations, by clicking the > arrow next to each organization level to open it, or by typing an organization name in the Filter text field.
   
   
   
   If you select an organization higher than group you will see data for that organization as well as all organizations below it.
    
2. Go to the Reports page in nVoq Administrator either by clicking on the Reports box on the home page or on the Reports icon in the sidebar.
   
    

3. On the Reports page, on the Report drop-down menu select Note Assist Usage Summary.
   
    
4. Select a Date Range (start and end date) for which you want to include results, then click the Apply button when you're done. See Date Range Picker for information on using the date picker.
   
5. Click the refresh icon in the blue bar to view the report data.
   Any change to a filter (in the gray area below the blue toolbar) causes the icon to pulsate once with a red dot. Click on the refresh icon to update the list of items on the page. A retrieval of items within the selected filters starts when the icon is clicked. Once this retrieval starts, it cannot be stopped.
   
   
    

6. Optionally, click on the download icon in the blue bar to download a comma-separated values (CSV) file of the report data.

Note Assist Usage Summary Report Columns

Username

The identification used by the account holder to log in to the client. The report displays all users in the selected organization so that you can identify who is not using Note Assist as well as who is. A user that has run different audits will have a separate line for each audit in the report. The report does NOT include statistics for disabled or deleted users, even if they have run Note Assist in the past.  

First Name

The account holder's first name. 

Last Name

The account holder's last name. 

Company

The name of the company organization to which the account holder belongs.

Division

The name of the division organization to which the account holder belongs.

Group

The name of the group organization to which the account holder belongs.

Audit Name

This is the name of each audit that was run by a user. Each audit name that has been run by a user is reported in a separate row. 

• "No audit selected" here means either that usage was prior to 17.2.0 deployment or that the audit has been deleted.

Audit Run Count

The number of audit runs for the named audit. 

• In nVoq Voice an audit is counted each time the Note Assist window is opened or if an audit is run using the "Run Review" button.
• In nVoq Mobile Voice an audit is counted each time the Note Assist window is opened, if an audit is run using the "Run Review" button, if a new audit is selected (which runs the new audit automatically), or after a dictation in the Note Assist window is ended if the tenant is configured to automatically re-run the audit when a dictation is ended.