Mobile Voice iOS: Use Dictation & Keyboard

Use Dictation

1. Go to the application where you want to add your note.
   
   
2. Place your cursor in the text area where you want to add your note.
   
   
3. Tap the microphone / dictation button.
   • If you see an error stating, "Username or password is incorrect" when you tap this button it means that your nVoq password (or username) was changed since the last time you signed in to Mobile Voice. Tap OK to go back to the sign in screen and log in with your new password (or username).
   • If you see an error stating, "A connection error occurred. Please try again." when you tap this button it means you do not have a data connection either via WiFi or cellular data.
      
     
     
4. The dictation screen opens in an active recording state, which is indicated by the microphone icon at the bottom of the screen being red and no keyboard being present.
   
   
5. Say your dictation.
   
   
6. Tap the red microphone icon to stop recording. (Note: Tapping anywhere on the screen will also stop your dictation.)The microphone icon is black and the keyboard is present when Mobile Voice is no longer recording.
   
   
7. Optionally, you can add to your dictation by dictating (or typing) on this screen. To dictate, tap the microphone icon again. (When this icon is red, Mobile Voice is recording.)
   • You can place your cursor anywhere you want to add text and dictate (or type).
   • You can also select text and dictate (or type) over it.
     Note: If you use the return key after a sentence that has no ending punctuation, the first word of the next sentence will not be capitalized automatically.
     
     
8. The send icon turns blue when the transcript is ready. Tap the blue send icon to send the transcript to your device clipboard.
   
   
9. After your tap the send icon, the transcript disappears from the dictation screen and is added to your clipboard. You must go back to your application so that transcript will paste there. If you immediately start a new dictation, the previous transcript will be lost. You can go back to your application by tapping the ◀ link at the top-left of the screen. 
   (Alternatively you can swipe up from the black line at the bottom of the screen to view your open apps and then tap on your original application from there.)
    
10. If your transcript doesn’t appear right away, tap the text area in your application where you want it to go.
    
    • Once your transcript has been pasted into your application you can still use dictation to make changes (click the video icon below to see a short video):
      1. Select the text you want to change.
      2. Tap the dictation button
      3. On the dictation screen, say your new dictation.
      4. End your dictation, and then tap the Send icon.
      5. The selected text will be replaced by your new dictation.
    • You can also copy text from your application and edit it on the Mobile Voice dictations screen (click the video icon below to see a short video):
      1. Select the text you want to edit, then select "Copy" from the menu that appears.
      2. Tap the dictation button.
      3. Stop the dictation automatically in progress.
      4. Tap onto the dictation screen and select "Paste" from the menu that appears.
      5. The text appears on the dictation screen where you can make changes using dictation or typing.
      6. When you send the updated text back to your application it will include your changes and replace the text that you originally selected.
         
         

Tips for Better Dictation Accuracy

• Keep background noise to a minimum, if possible. When you’re dictating, audio quality can make the difference between a good experience and a bad one. Many factors can influence audio quality, including ambient noise in the environment in which you're dictating.
• Speak at a normal, conversational rate. For best accuracy, be consistent in the pace and rhythm of your speech. It may be helpful to take a few seconds to think about what you want to say before you begin engage the microphone.
• If an acronym does not return correctly in a transcript, you can dictate the word "letter" before each letter to make individual letters return in dictations (for example, “Letter A Letter D Letter L”).  If there are acronyms that you want to dictate frequently that do not return properly in your dictation transcript, they can be added to your dictation vocabulary by your nVoq account administrator. 
• Use generic words (doctor, patient, etc.) instead of proper names whenever possible. Uncommon names are unlikely to be in the topic dictionary, and therefore unlikely to return successfully in the transcript. If there is a proper name that you want to dictate frequently and it does not return properly in your dictation transcript, it can be added to your dictation vocabulary. This can be done in nVoq Administrator by your nVoq account administrator.
  While nVoq makes every effort to protect PHI, we recommend that users of any speech recognition technology follow the HIPAA minimum necessary rule, which states, “Protected health information (PHI) should not be used or disclosed when it is not necessary to satisfy a particular purpose or carry out a function”.

  Not dictating PHI will not only meet these federal requirements under HIPAA, but will also reduce concerns regarding poor accuracy that result from unique name spellings. In most cases if you are dictating into an EHR you have already identified the patient and do not need to dictate PHI.

Use the Keyboard

Keyboard Functionality

• You may see icons at the top of the keyboard (Undo, Redo, and Copy). These are part of iOS, not Mobile Voice. If you would like to remove them, go to Settings > General > Keyboard > Deactivate "Shortcuts".
  
  
  
• Switch between the QWERTY keyboard and the numbers/symbols keyboard, tap the 123 or ABC key.
  Click on this image to see it larger.
• When on the numbers and symbols keyboard you can tap the #+= key to use additional symbols. Tap the 123 key to return back to the regular numbers/symbols.
  Click on this image to see it larger.
• To capitalize a single letter tap the shift key so that it turns white.
  
• To turn on caps lock tap the caps lock key (or double-tap the shift key) so that the caps lock key turns white. To turn caps lock off, tap the caps lock key (or the shift key).
  
• Double-tap the SPACE BAR to insert a period and a space (. ) after the last character.
  

Next Word Predictive Typing Suggestions

The keyboard adapts to your typing by learning from previously entered text and displaying likely next-word suggestions in the bar above the keyboard. 

1. Type a word on the keyboard, and then look to the bar above the keyboard to see suggestions for what word may come next.
   • The most recently used words that you typed after the previous word appear first in the suggestion bar from newest to oldest.
   • The list is not scrollable.
     • On iPad, up to 5 (five) next word suggestions display in the suggestion bar.
     • On iPhone, up to 3 (three) next word suggestions display in the suggestion bar.
2. Tap on a word in the suggestion bar.
3. The word appears in your text.
   • Next word suggestions are saved in a file as an account property every hour. A new file is downloaded once every 24 hours. These words are not saved automatically when you uninstall or upgrade the keyboard, but if you upgrade (or uninstall and reinstall), the last file that was saved is retrieved on sign in.
   • Before words are added to the file they are checked against nVoq's suggestions database and Apple's words database. This is to ensure that words are valid so typos do not return as next word suggestions.