Dictation & Dictation APIs - Version History

20.3.0 Release

September 2025 - See Product Deployment Dates for more information.

• Fix for "Lowercase" Substitution Not Working - The built-in substitution "lowercase" was not functioning as expected when used with direct text. Instead of modifying the text, the word "lowercase" appeared in the transcript. This issue has been resolved. Now, saying "lowercase" at the start of a dictation correctly removes the word and formats the next word with a lowercase initial letter. (D-13828, 8/1/2025, 20.3.0 b6)

20.2.0 Release

July 2025

Dictation

• Inaccurate Initial Transcriptions for Pathology and Radiology Dictations - Some dictations on the Pathology and Radiology topics were returning inaccurate transcriptions during initial processing. However, resubmitting the same audio through the same accounts often produced improved results. Testing revealed the issue was related to inconsistent boundary requests. We’ve updated the boundary request logic to help improve the accuracy of transcripts sent for review. With these updates, however, there is a chance that part of the audio from the start of one segment could be included at the end of the previous segment. (D-13833, 6/24/2025, 20.2.0 b16)
• Fix for Missing Words in Dictation Transcripts - In the previous release, some users experienced missing words in their dictation transcripts. This issue has been resolved by improving how the system determines when to segment audio during transcription, resulting in more accurate and complete transcripts. (D-13863, 7/9/2025, 20.2.0 b25)
• Increased Limit for Organization and Account Substitutions - In previous releases, users with more than 3,000 literal organization or account substitutions may have experienced some substitutions not working, as the system could only retrieve up to 3,000 of each from the server. In the 20.2.0 release that limit has been raised to 10,000 for both organization and account substitutions. This means the system can now support up to 20,000 substitutions in total, ensuring broader coverage for users with large substitution lists. (D-13874, 7/17/2025, 20.2.0 b32)

Dictation APIs

• Fix for WebSocket Observer API Not Supporting SSO with Wireless Microphones - The WebSocket Observer API was not properly handling Single Sign-On (SSO) requests for WebSocket dictation with nVoq Wireless Microphones due to an incorrect organization identifier. The API has been updated to use the correct identifier, and SSO with WebSocket dictation now functions as expected. No API documentation changes. (D-13448, 6/24/2025, 20.2.0 b16)