iOS Wireless Mic: Sign In
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iOS Wireless Mic: Sign In

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Article summary

If you are using the nVoq Wireless Microphone as your recording device with nVoq Voice, you must sign in to both Voice and the Wireless Mic using your nVoq account. Using the Wireless Mic with an SSO account like Okta or Microsoft is not currently supported.



  1. On your computer, sign in to your dictation client with which you want to use the Wireless Microphone.
    1. SSO (signing in with Microsoft or Okta) is NOT SUPPORTED when using nVoq Voice with the nVoq Wireless Microphone. You must use an nVoq account (Sign in with Username).sign-in-to-dictation-client-Voice-system-screen-NO-SSO

    2. You must sign in to the dictation client (Voice) using the SAME nVoq account that you use to sign in with the Wireless Mic. sign-in-to-dictation-client-Voice
       


       
  2. Make sure your dictation client is configured to use the Wireless Microphone as the recording device. See Setup in nVoq Voice for more information.
    config-dictation-client-Voice


  3. Enter your username and password.
    16-1-enter-username


    Forgot password?
    If you don't know your Username or Password, you can tap the Forgot Password? link on the sign in screen and follow the instructions (see Forgot Password), but keep in mind that if you change your password in the Wireless Microphone app, you will need to use a STRONG password regardless of what is configured for your account in nVoq Administrator. To reset your password using settings configured for your account, change your password in the voice client FIRST and THEN sign in to the Wireless Microphone with your new password.


  4. Accept the system that is listed (healthcare.nvoq.com by default), or tap the field to open a menu of previously added systems and choose (tap) a different system.
    16-1-tap-system-field


    If you need to sign in to a system that is not listed, tap Add New and type in a new system name (i.e. test.nvoq.com).
    16-1-add-new-system


  5. Tap the Sign In button.

16-1-click-sign-in

Some possible error messages:

  • Something went wrong. Try again later. - This may indicate that a connection cannot be made to the server. Make sure you are connecting to the Internet.
  • Looks like you don't have the right privileges for using our dictation service. - This indicates that the account does not have Client Access. You must have Client Access configured for your account to use this application.
  • Your account is temporarily locked. Please try again after 15 minutes or reset your password for immediate access. - Your account becomes locked when an incorrect password has been entered too many times. You can either wait 15 minutes to try to enter the correct password again, or you can tap the Forgot Password link on the sign in screen to change your password for immediate access. If you change your password be sure to sign out of ALL applications to which you sign in with an nVoq account (including Voice or your nVoq partner dictation client, Mobile Voice, and/or nVoq Administrator) and sign back in with your new password.

     
  1. If your account was configured to require a password reset the first time you sign in, you will automatically be taken to the change password screen. Enter your given (old) password, and then enter a new password twice, and then tap the Change Password button.

iOS-change-password

  • As you type into the New Password field, the outline of the field changes from red to green once you have entered a strong password. The words "Very weak", "Medium", or "Strong" also appear below the field to let you know if you're getting close to an acceptable password (which is Strong).
  • As you type into the Confirm New Password field, the outline of the field changes from red to green once you have entered a password matching the one you entered in the New Password field.
  • Regardless of the setting at your division level organization, when your password is changed in the app it MUST be "strong," meaning that it has to include each of the following: an uppercase letter, a lowercase letter, a number, and a symbol. If you want your password to conform to the setting at your division level organization (which may be less strict), log in to the dictation client first and THEN sign in to the Wireless Microphone.

     
  1. A message may appear letting you know that we are required to ask for your permission to track your usage in the Wireless Microphone app. Click the Continue button, then tap Allow to allow nVoq to track your usage activity so that we can provide you with better support.
    nVoq only tracks your usage for support and application improvement, so we recommend that you allow this. If you do not want to allow this you can tap Ask App Not to Track.
    You will NOT see this message if the "Allow Apps to Request to Track" setting is disabled under your device Settings > Privacy.
    16-1-tracking-confirmation


  2. A message tells you to grant access to the microphone so that you can get all of the functionalities of the app. If you don't grant access, the app won't work. Tap the Grant Access button.
    16-1-grant-access-to-mic


  3. Then the iOS operating system will ask you to confirm that the Wireless Mic should be allowed to access the microphone on your device. Tap OK.
    16-1-wmic-needs-to-access-microphone-tap-ok


  4. If you are NOT already logged in to a dictation client, a message at the bottom of the screen will say, "Please sign in to a voice client and then tap here". 
    If you haven't already done so, before you can sign in to an nVoq dictation client you will also need to configure the dictation client to use the wireless microphone as the recording device. See Setup in nVoq Voice

    Sign in to a dictation client and then tap that message to select a computer/dictation client to use with the Wireless Microphone.
    17-2-0-select-client
    • If you be using the Wireless Mic for dictation, log in to a voice client on your computer, and then tap the message.
    • You'll be taken to a screen that lists all the voice clients to which you are currently logged inTap the client name you want to use to put a checkmark beside it, and then tap Apply.
    • If there are NO voice clients listed on this screen you are either not logged in to a voice client OR you may not have enabled the voice client to use the Wireless Microphone as the recording device. See Setup in nVoq Voice
You can dictate to a client in a different location, you would just need to be signed in on the dictation client with the same username and password that you used to sign in on the Wireless Microphone app. For example, you can run the dictation on your computer at your office, then connect to it on the Wireless Mic app from home, and your dictation transcripts will appear on your office computer.


  1. Once you are logged in to a dictation client, the app will show some tips to help you get started with dictation and voice shortcuts. Tap the screen to advance through the tips. You must be logged in to a voice client to see this. This will only appear when you log in the first time.
    16-2-intro-demo-taps


 Next Step...Use Dictation