Mobile Voice: Settings
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Mobile Voice: Settings

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Article Summary

View Settings

Tap the options menu buttonmenu-keyon the keyboard to bring up the nVoq.Mobile Voice menu, then tap Settings.

Depending on the type of device you are using and the type of field into which you place your cursor, the menu button may not be available.
The menu button does not appear when your cursor is in fields such as number, phone number, email, password, or date fields. If you are using a mobile phone instead of a tablet the button does not display when your cursor is in a web address field or an email address field either.

 

Sign Out

If you signed in to the keyboard with an nVoq username and password, you can sign out in just a few clicks (steps 1-3 below). However, if you signed in using a Microsoft SSO account there are a few extra steps you need to follow in order to completely sign out so that your credentials must be re-entered. See instructions below: 

  1. Tap the options menu buttonmenu-keyon the keyboard to bring up the nVoq.Mobile Voice menu, then tap Settings.
  2. On the Settings screen, tap the SIGN OUT link near the top of the Settings screen to the right of your username.
    settings-sign-out
  3. You'll be asked if you want to sign out. Tap YES. If you signed in using an nVoq username and password, you're done.
    settings-sign-out-yes-18-1-0
    IF YOU SIGNED IN TO THE KEYBOARD USING A MICROSOFT SSO ACCOUNT, YOU'RE NOT DONE.
    Your Microsoft Azure Sing Sign On account credentials are automatically saved by the Chrome browser in which the Microsoft Azure Sign In screen opens and do not need to be re-entered to log in to the keyboard. To completely sign out of the keyboard so that your credentials are notsaved, follow these additional steps:
  4. On the Settings screen you should now be logged out. Tap SIGN IN TO USE DICTATION.
    settings-sign-in-to-use-dictation
  1. On the Mobile Voice Sign In screen tap SIGN IN WITH MICROSOFT.
    sign-in-with-microsoft
  2. On the Pick an Account screen, tap the three-dots menu next to the account that needs to be completely logged out.
    sign-out-microsoft-dots
  3. A menu will open with two options: Sign Out and Sign Out and Forget
    sign-out-microsoft-forget
    • If you select Sign Out, your credentials are removed from the device, but your account still remembered.
    • If you select Sign Out and Forget, your credentials are removed from the device and your account is also removed from this the account list on the Pick an Account screen.

 

Change Dictation Topic

Use this menu to change the topic for your dictations.

  1. Tap the options menu buttonmenu-keyon the keyboard to bring up the nVoq.Mobile Voice menu, then tap Settings.
  2. On the Settings screen, the dictation topic drop-down menu shows the name of your current topic. The topic be changed by tapping the menu and selecting a different one.
    • Only topics available on your system (e.g. healthcare.nvoq.com or canada.nvoq.com) are listed in the menu.
    • Your default dictation topic is the one that is configured for your group in nVoq.Administrator.
    • When you select a different topic on this menu is appears your Account Properties under "Selected Topic".
    • Changing the dictation topic in Mobile Voice will also change the dictation topic in nVoq.Voice. 

settings_dictation-topic-new-18-0-0

  

Allow to Record Audio

Recording audio is required for you to use dictation. If you did not allow Mobile Voice to record audio during the initial setup, you can allow it here. This setting is grayed out if you allowed this during initial setup.

  1. Tap the options menu buttonmenu-keyon the keyboard to bring up the nVoq.Mobile Voice menu, then tap Settings.
  2. On the Setting screen, tap the Allow to Record Audio toggle to enable the ability to record dictation with Mobile Voice on your device.

settings_allow-to-record-audio


Change Password

  1. Tap the options menu buttonmenu-keyon the keyboard to bring up the nVoq.Mobile Voice menu, then tap Settings.
  2. On the Setting screen, tap Change Password to change your nVoq password.
    settings-change-password
  • Changing your password here resets your password for the Mobile Voice keyboard and all other nVoq products.
  • The password strength requirements for your account are listed under the New Password field. A checkmark appears to the right of the New Password field when the strength requirements have been met.
    • The password strength requirement is configured at the division level for your organization. 
    • If your account has an Administrator Role your password must be at least "medium" strength regardless of what is configured for the division.
  • You may not be able to use a certain number of previous passwords when you change your password. If you enter a password that has been used before (within a specific number of passwords) a message appears at the bottom of the page letting you know that the "password has been used previously." 
    • The number of previous passwords that cannot be reused is configured at the division level for your organization.
    • Note that if your account has an Administrator Role you cannot reuse the last five (5) passwords, regardless of what is configured for your division.
  • Click the eye icon on the right side of the password field to see the characters you type.
change-password-screen-1900When you enter a password in the New Password field that meets the requirements, a green checkmark appears.
When you enter the same password in the Confirm New Password field, another checkmark appears.

 

Receive Essential Messages

This setting is not displayed if your device is running Android 12 or older.
This setting is only applicable to devices running Android 13+.

This setting must be enabled to allow you to see the Words Per Minute message (below) and other important messages or errors from nVoq.Mobile Voice. If you neglected to allow this during the initial setup, you can allow it here. This setting is grayed out if you allowed this during initial setup.

  1. Tap the options menu buttonmenu-keyon the keyboard to bring up the nVoq.Mobile Voice menu, then tap Settings.
  2. On the Setting screen, tap the Receive Essential Messages toggle to enable notifications, such as the Words Per Minute message and error messages, from Mobile Voice.

settings_receive-essential-messages


Words Per Minute Message

You can enable (or disable) a Words Per Minute message that will tell you approximately how fast you are speaking. This setting is enabled by default for new users, however it is disabled and grayed out unless the Receive Essential Messages setting (above) is enabled. When the Words Per Minute Message is enabled, a popup message briefly displays dictation rate when you submit a dictation that is longer than two seconds and includes more than five words.

  • This feature can be enabled or disabled by your administrator in nVoq.Administrator. If the setting is changed there it will be updated in Mobile Voice within 30 minutes, or when you sign out and sign back in to Mobile Voice.
  • If you update the setting in Mobile Voice, the property is updated in nVoq.Administrator immediately.
  1. Tap the options menu buttonmenu-keyon the keyboard to bring up the nVoq.Mobile Voice menu, then tap Settings.
  2. On the Setting screen, tap the Words Per Minute Message toggle to the right (blue) to enable the words per minute message that appears after stopping dictations.
    •  If you are unable to connect to the server for any reason (such as poor Wi-Fi or cell connection) a red message will display at the bottom of the screen stating, "Unable to connect. Please try again later." and the setting will remain unchanged.
      settings_words-per-minute-18-1-0
The words per minute calculation is (words transcribed/minutes of audio = dictation words per minute)
In this calculation, "minutes of audio" is calculated on the client-side, using the time the user started the recording minus the time the user stopped the recording. This is slightly different than the Words Per Minute calculation for the Dictation Usage Organization Detail Report, which uses a server-side calculation.


Change Keyboard Layout

If you prefer typing on the Samsung keyboard on your Galaxy Active3 tablet and would like to have a Mobile Voice keyboard that is similar, change the Keyboard and Theme to "nVoq Layout 1 (Small)."

  1. Tap the options menu buttonmenu-keyon the keyboard to bring up the nVoq.Mobile Voice menu, then tap Settings.
  2. Tap the Language iconglobe-iconat the bottom of the screen.
  3. On the Language screen tap Change keyboard layout. (This setting displays on tablet devices only, not phones.)
    kb-layout-change-keyboard-layout
  4. On the Keyboards screen select the keyboard layout: nVoq Layout 1 (Small) or nVoq Layout 2 (Medium).
    • Layout 2 (Medium) is the default setting.
    • Layout 1 (Small) is similar to the Samsung keyboard on the Galaxy Active3 tablet.kb-layout-select-keyboard
  5. Tap the UI iconUI-icon(1)at the bottom of the screen.
  6. On the UI screen tap Pick and configure keyboard themes. (This setting displays on tablet devices only, not phones.)kb-layout-pick-and-configure-keyboard-themes
  7. On the Select Theme screen select the theme that matches your Keyboard selection, either nVoq Layout 1 (Small) or nVoq Layout 2 (Medium).kb-layout-select-theme

Disable Poor Network Notifications

If you are in a location with a weak WiFi or cellular data connection, a notification will appear at the top of the screen stating, "Poor network connection. This may affect your dictation."dictation_poor-network-connection-messageThis notification will appear every 10 seconds as long as your device has a weak data connection, and they cause a notification indicator to appeardictation_poor-network-connection-app-icon-notification-indicator next to the app icon (see right). You can view these notifications by swiping down on the home screen. From there you can clear them using the Clear Notification button to remove the notification indicator from the app icon. If you are frequently in an area with WiFi or cellular connection and the notifications appear too often, you can turn them off.

To turn off Poor Network Notifications:

  1. Tap the options menu buttonmenu-keyon the keyboard to bring up the nVoq.Mobile Voice menu, then tap Settings.
  2. Tap the Language iconglobe-iconat the bottom of the screen.
  3. Tap Tweaks and more.
    18-0-poor-network-notification-settings-tweaks-and-more
  4. Tap Tweaks.
    poor-network-notification-settings-tweaks
  5. On the Tweaks screen, scroll down to the Behavior Tweaks section and remove the checkmark next to Poor Network Notification.
    poor-network-notification-settings-checkbox


Enable Gesture Typing

This is an experimental feature.

Gesture typing (a.k.a. swipe) allows you to drag your fingers around keys to write out a complete word.

  1. Tap the options menu buttonmenu-keyon the keyboard to bring up the nVoq.Mobile Voice menu, then tap Settings.
  2. Tap the Gestures icongestures-iconat the bottom of the Settings screen.
  3. To turn it on, put a checkmark in the Enable gesture-typing checkbox.
    settings_gesture-typing-settings


Words Editor

Add terms to your dictionary that the dictation engine does not already know so that they can appear as next word suggestions while you type.
Words added here are NOT added to your nVoq account vocabulary or organization vocabulary for dictation.

There are multiple ways to add words to this dictionary. 
See Add to Dictionary for information.

You can add words to or remove words from the Words Editor dictionary by following the instructions below:

  1. Tap the options menu buttonmenu-keyon the keyboard to bring up the nVoq.Mobile Voice menu, then tap Settings.
  2. Tap the Language iconglobe-iconat the bottom of the screen.
  1. Tap Configure correction behavior and other dictionaries.
    18-0-settings_configure-correction-behavior
  2. Tap Words editor.
    settings_words-editor
  3. Add or remove a word from the Words Editor:
    1. ADD A WORD: 
      1. Tap + Add a new word (to add a word to the end of the list) -OR- tap the menu buttonsettings_words-editor-add-word-menu-buttonin the upper-right corner of the screen then tap Add word (to add a word to the beginning of the list).
        settings_words-editor-add-new-word(1)
      2. Place your cursor on the blue line and type the word.
        settings_words-editor-type-new-word
      3. Tap the checkmarksettings_words-editor-checkmark-iconnext to the word to add the word to the dictionary.
        settings_words-editor-tap-checkmark
    2. REMOVE A WORD: 
      1. Tap the trash can iconsettings_words-editor-trash-iconnext to a word to remove it from the dictionary.
        settings_words-editor-delete-word