Mobile Voice iOS: Sign In

You can sign in to Mobile Voice using a Microsoft or Okta Single Sign On (SSO) account or an nVoq account.

Step 1 - Select your system

On the sign in screen, either leave the default system selected [Healthcare System (USA)] or tap the menu and select a different system (Test or Canada). You can also type a URL into this field if your system is not listed.
- If you are using an iPhone 11 the sign in screen may look a little different, but the options are the same.

Step 2 - Select your sign-in

Select your sign in method: Microsoft SSO, Okta SSO, or nVoq username.

You will not be able sign in if your device is jailbroken.

If you attempt to sign in to a jailbroken device an error message stating, "This device appears to be jailbroken, which may compromise data security. For your protection, this application cannot be used on modified devices. Please use another device or contact your administrator for more information." will display and you will not be allowed to sign in. For proper security, nVoq recommends that customer organizations use a Mobile Device Management (MDM) tool that detects and prevents jailbreaking and rooting of their mobile devices.

Microsoft SSO

Tap the Continue with Microsoft SSO button to sign in with this method.
1. A notification appears that says, "MobileVoice" wants to use "microsoftonline.com" to Sign In. Tap the Continue button to continue with this sign in method.
2. If this is your first time signing in with Microsoft SSO on this device, enter your Microsoft username, then tap the Next button.
  Your username will be remembered the next time you sign in with this method.
3. Then you will be taken to your organization's Microsoft sign in page where you will sign in like you usually do with your Microsoft account.
4. After you sign in, the Microsoft screen will ask, Are you trying to sign in to nVoq.Mobile Voice? Tap the Continue button.
5. Once signed in the Mobile Voice dictation screen will be displayed. Go to Step 3.

Okta

Tap the Continue with Okta SSO button to sign in with this method.
1. Enter your Company ID and then tap the Sign In button. Your company ID will be saved the next time you log in.
2. A notification appears that says, "MobileVoice" wants to use "okta.com" to Sign In. Tap the Continue button to continue with this sign in method.
3. A small browser window opens with the Okta sign in screen. Enter your Okta username and password and then tap the Sign In button.
4. Once signed in, the Mobile Voice dictation screen will be displayed. Go to Step 3.

nVoq Username

Tap the Sign in with nVoq Username button to sign in with that method.
1. When you tap this button you are taken to the nVoq sign in screen.
2. Enter your nVoq username and nVoq password.
  - Tap the eye-with-a-slash icon on the right side of the password field to see the password characters you type.
  - If you don't know your username or password, tap the Forgot username or password? link.
3. Tap the Sign In button.
  - Possible error messages:
    - "Account is not set up for this service." - Your account does not have permissions to use dictation.
  - IF YOU ARE REQUIRED TO CHANGE YOUR PASSWORD ON INITIAL SIGN IN you will be taken directly to the Change Password where you can do that. See Change Password for more information.
    Tap the eye icon to see the characters you type.
4. Once signed in the Mobile Voice dictation screen will be displayed. Go to Step 3.

Step 3 - Dictation Screen

After you successfully sign in you are taken directly to the dictation screen of Mobile Voice. Swipe up from the Home Indicator (the black line at the bottom of the screen) and select an application into which you would like to dictate. See Mobile Voice iOS: Use Dictation & Keyboard.
Single Sign-On (SSO) is an authentication method that allows users to sign in to multiple applications and websites with one username and password. nVoq products may be configured to authenticate using Microsoft Entra ID (formerly Microsoft Azure Active Directory) or Okta.