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Mobile Voice Troubleshooting

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Mobile Voice Troubleshooting

10 Articles in this category

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Android Clipboard

If you have text that you need to paste repeatedly, you can benefit from the clipboard feature on your Android tablet while using nVoq.Mobile Voice. The steps below explain how to use the clipboard. The clipboard is not available for Mobile Voice ...

Android Microphone Location

It's very important when dictating with nVoq.MobileVoice to speak into the microphone . But where is the microphone?? The microphone is embedded in a pinhole on your device. For phone-type devices the microphone is at the bottom of t...

Mobile Voice audioRecord State Not Successfully Initiated

Issue: Immediately when I tap the dictation button I get an error that states, "audioRecord state not successfully initiated". This may occur if nVoq.Mobile Voice does not have permission to access the microphone on the device. What to do: Go to...

Mobile Voice Dictation Button Missing, Wrong Color Scheme

Issue: I can't get the keyboard to show the microphone and it has a darker color scheme than usual. As a result I am not able to dictate, and the keyboard is harder to use. This may occur if the battery on your device is low, or if you're not ...

Mobile Voice Keyboard Doesn't Look Right

Issue: The nVoq.Mobile Voice keyboard is set as the default keyboard on my Android device, but it doesn't look like the image below. What to do: If the battery on your device is low check to see if your keyboard has gone into power-saving mo...

Mobile Voice Latency on Microsoft Sign In

Issue: When I try to type my credentials for Microsoft to log in to the nVoq.Mobile Voice keyboard, it takes a few seconds for each key press to be accepted. This can happen if if the Microsoft login screen opens in the "Samsung Internet" brows...

Mobile Voice Long Silence Detected Error

Issue: My device displayed an error stating, "Long silence was detected. Please try again." If your recording includes too much silence (180 seconds is the default), the dictation server will automatically stop processing the dictation...

Mobile Voice MDM Deployment Requirements

Deployment Method Mobile Device Management (MDM) software companies offer Google Play Store integration to better manage public Android applications for small- to large-scale deployments. The managed Google Play Store is the recommended deployment ...

Mobile Voice Not the Default Keyboard

Issue: I want to use the nVoq.Mobile Voice keyboard, but my Samsung keyboard is set as my default keyboard. What to do: If you are using a device running Android 11 or 12, you may be able to tap the keyboard icon in the Android Navigation Bar...

Mobile Voice Poor Network Connection Error

Issue: My device displayed an error stating, "Poor network connection. This may affect your dictation." Mobile Voice needs a stable network connection to work well. If you are in a location with a weak WiFi or cellular data connection, a...